Global Data Center Program Lead

Eaton; Dubai; On-site; AED 350,000 - 650,000; Full time

Benefits offered by this job

Competitive compensation

Challenging projects

Internal mobility

Eaton University

Reliability and safety

Wellbeing

Job summary

Eaton in Dubai is seeking an experienced Strategic Account Operations Leader to serve as the global post‑order CoE operational lead for MTDC strategic accounts. You will drive standardized execution, interface between Eaton and MTDC customers, and ensure alignment of contracts with regional delivery capabilities.

As part of the Global Data Center segment, you will coordinate cross‑functional teams across Engineering, Supply Chain, Manufacturing, and Project Management, lead risk mitigation, and

Qualifications

• Bachelor’s degree in engineering, Operations, or related discipline.
• Minimum of 15 years of progressive experience in operations, strategic accounts, program management, or complex project execution.

Responsibilities

• Act as the global post‑order CoE operational lead for assigned MTDC strategic accounts.
• Ensure Eaton delivers as One Global Organization, with consistent execution models and customer experience worldwide.
• Serve as the primary operations interface between Eaton and MTDC customers following contract award.
• Drive adoption of standardized global execution models, operating rhythms, and governance frameworks for MTDC customers.
• Lead cross‑regional operating reviews focused on schedule, quality, risk, cost, and customer satisfaction.
• Establish performance visibility through dashboards, metrics, and structured reporting.
• Proactively identify delivery, capacity, quality, and schedule risks across global deployments.
• Lead structured mitigation plans and escalations in partnership with regional and functional leaders.
• Coordinate execution across Engineering, Supply Chain, Manufacturing, Project Management, Quality, Services, and regional delivery teams.
• Influence outcomes in a highly matrixed global environment without direct line authority.
• Support alignment between Global Account Management, regional sales teams, and post‑order execution.
• Champion continuous improvement initiatives to enhance execution efficiency, predictability, and scalability for MTDC programs.
• Capture lessons learned and deployed best practices across regions and accounts.
• Support digitalization and process maturity initiatives aligned with Eaton Business System (EBS) principles.

Skills

Data centers

Strategic accounts

Program management

Operations leadership

Lean Six Sigma

Agile methods

Global delivery

Education

Bachelor’s degree in engineering/Operations/Business

Job description

Eaton in Dubai is seeking an experienced Strategic Account Operations Leader to serve as the global post‑order CoE operational lead for MTDC strategic accounts. You will drive standardized execution, interface between Eaton and MTDC customers, and ensure alignment of contracts with regional delivery capabilities.

As part of the Global Data Center segment, you will coordinate cross‑functional teams across Engineering, Supply Chain, Manufacturing, and Project Management, lead risk mitigation, and