Global Program engineer Manager - Data Centers

Eaton; Dubai; On-site; AED 350,000 - 650,000; Full time

Benefits offered by this job

Competitive compensation

Challenging projects

Internal mobility

Eaton University

Reliability and safety

Wellbeing

Job summary

Eaton in Dubai is seeking an experienced Strategic Account Operations Leader to serve as the global post‑order CoE operational lead for MTDC strategic accounts. You will drive standardized execution, interface between Eaton and MTDC customers, and ensure alignment of contracts with regional delivery capabilities.

As part of the Global Data Center segment, you will coordinate cross‑functional teams across Engineering, Supply Chain, Manufacturing, and Project Management, lead risk mitigation, and

Qualifications

• Bachelor’s degree in engineering, Operations, or related discipline.
• Minimum of 15 years of progressive experience in operations, strategic accounts, program management, or complex project execution.

Responsibilities

• Act as the global post‑order CoE operational lead for assigned MTDC strategic accounts.
• Ensure Eaton delivers as One Global Organization, with consistent execution models and customer experience worldwide.
• Serve as the primary operations interface between Eaton and MTDC customers following contract award.
• Drive adoption of standardized global execution models, operating rhythms, and governance frameworks for MTDC customers.
• Lead cross‑regional operating reviews focused on schedule, quality, risk, cost, and customer satisfaction.
• Establish performance visibility through dashboards, metrics, and structured reporting.
• Proactively identify delivery, capacity, quality, and schedule risks across global deployments.
• Lead structured mitigation plans and escalations in partnership with regional and functional leaders.
• Coordinate execution across Engineering, Supply Chain, Manufacturing, Project Management, Quality, Services, and regional delivery teams.
• Influence outcomes in a highly matrixed global environment without direct line authority.
• Support alignment between Global Account Management, regional sales teams, and post‑order execution.
• Champion continuous improvement initiatives to enhance execution efficiency, predictability, and scalability for MTDC programs.
• Capture lessons learned and deployed best practices across regions and accounts.
• Support digitalization and process maturity initiatives aligned with Eaton Business System (EBS) principles.

Skills

Data centers

Strategic accounts

Program management

Operations leadership

Lean Six Sigma

Agile methods

Global delivery

Education

Bachelor’s degree in engineering/Operations/Business

Job description

Join Our Team at Eaton: Empowering Tomorrow, Today!

Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.

About Eaton’s Global Data Center Segment

Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high‑performing, sustainable and cost‑effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed‑to‑market. With our digital intelligence, world‑class cyber‑secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.

What you’ll do

Strategic Account Operations Leadership

• Act as the global post‑order CoE operational lead for assigned MTDC strategic accounts.
• Ensure Eaton delivers as One Global Organization, with consistent execution models and customer experience worldwide.
• Serve as the primary operations interface between Eaton and MTDC customers following contract award.
• Ensure alignment between commercial commitments and execution capabilities across regions.

Global Execution Governance

• Drive adoption of standardized global execution models, operating rhythms, and governance frameworks for MTDC customers.
• Lead cross‑regional operating reviews focused on schedule, quality, risk, cost, and customer satisfaction.
• Establish performance visibility through dashboards, metrics, and structured reporting.

Risk Management & Issue Resolution

• Proactively identify delivery, capacity, quality, and schedule risks across global deployments.
• Lead structured mitigation plans and escalations in partnership with regional and functional leaders.
• Ensure rapid issue resolution while maintaining strong customer confidence and trust.

Cross‑Functional Coordination

• Coordinate execution across Engineering, Supply Chain, Manufacturing, Project Management, Quality, Services, and regional delivery teams.
• Influence outcomes in a highly matrixed global environment without direct line authority.
• Support alignment between Global Account Management, regional sales teams, and post‑order execution.

Continuous Improvement & Scalability

• Champion continuous improvement initiatives to enhance execution efficiency, predictability, and scalability for MTDC programs.
• Capture lessons learned and deployed best practices across regions and accounts.
• Support digitalization and process maturity initiatives aligned with Eaton Business System (EBS) principles.

Qualifications

• Bachelor’s degree in engineering, Operations, Business, or a related discipline from an accredited institution.
• Minimum of (15) years of progressive experience in operations, strategic accounts, program management, or complex project execution.

Skills

• Experience in data centers, mission‑critical infrastructure, power systems, or large‑scale capital projects.
• Familiarity with global framework agreements, long‑cycle projects, and multi‑region execution models.
• Experience working across EMEA, with exposure to Americas and APAC operations.
• Knowledge of Lean, Six Sigma, or structured continuous improvement methodologies.
• Experience with agile, hybrid, or ProLaunch‑style methodologies.

#LI-SA2

Why join Eaton

• Competitive compensation and benefits, aligned with your experience and impact.
• Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment.
• Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible.
• Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University.
• Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment.
• Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.

Living and Working in Dubai

Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.

At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.

All positions may require participation in video and in‑person interviews as part of the hiring process. All candidates will be evaluated based on job‑related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.