Global Data Center Operations Leader, Distributed Cloud

Oracle Corporation; Dubai; On-site; AED 420,000 - 660,000; Full time

Job summary

Oracle Corporation in Dubai is seeking a Senior Global Operations Manager for Distributed Cloud. You will oversee Data Center Operations across multiple sites, manage escalations, and coordinate with cloud providers to ensure high availability and scalable services for enterprise customers.

The role requires extensive leadership experience, strong communication, and proven ability to drive efficiency and international collaboration across time zones and regions.

Qualifications

• Strong background in IT Service Management disciplines (Problem/Change/Incident/Knowledge).
• Proven experience in Data Centre Operations/Technical Support/Engineering including leadership of operational teams.
• Knowledge of Data Centre Infrastructure (Power, Cooling, Cabling, Connectivity).
• Strong knowledge of OCI and Cloud Computing Concepts.

Responsibilities

• Lead Data Center Site Operations for a portfolio of enterprise customers globally.
• Collaborate with Oracle’s Cloud Service Providers (AWS, Microsoft, Google) on operational issues and site-expansion projects.
• Provision rack capacity for customers and multi-cloud deployments to enable revenue.
• Own customer expectations and coordinate cross-functional teams to track projects to execution.
• Define and communicate operational KPIs and goals for the team and customers.
• Provide escalation leadership for significant operational and customer issues and drive resolution.
• Support new region builds and expansions, onsite and remotely, meeting world-class standards.
• Ensure staff and vendors follow Oracle standards and best practices.

Skills

Data Center Operations

Incident Management

Lean Methodology

Operational Efficiency

Situational Leadership

OCI and Cloud Concepts

Tools

OCI

Job description

Oracle Corporation in Dubai is seeking a Senior Global Operations Manager for Distributed Cloud. You will oversee Data Center Operations across multiple sites, manage escalations, and coordinate with cloud providers to ensure high availability and scalable services for enterprise customers.

The role requires extensive leadership experience, strong communication, and proven ability to drive efficiency and international collaboration across time zones and regions.