Global IT Operations Leader - Cloud & Platform Excellence

Masdar; Abu Dhabi; On-site; AED 300,000 - 400,000; Full time

Job summary

Masdar is seeking a Senior Manager - Global IT Operations Manager to lead and orchestrate a modern IT operations function in Abu Dhabi. The ideal candidate will have significant experience in managing cloud platforms, infrastructure, and service management, ensuring all domains operate cohesively and efficiently.

The role involves defining governance frameworks and managing multi-vendor delivery models while driving transformation and innovation within the IT operations team. A focus on automation and integration of IT/OT environments is essential.

Qualifications

• 12-15+ years in IT operations or platform leadership.
• Experience managing multi-domain IT environments.
• Strong background in large-scale infrastructure transformation.

Responsibilities

• Orchestrate and scale IT operations across cloud and infrastructure.
• Ensure operational platforms work as cohesive products.
• Define and enforce an automation-first IT operations strategy.

Skills

Cloud platforms (Azure preferred)

ITIL v4 service management

Infrastructure and network architecture

Digital workplace (M365 ecosystem)

ServiceNow platform

Automation, AIOps

Education

Bachelor’s or master’s degree in IT, Engineering, or related field

Tools

Azure Solutions Architect certification

FinOps certification

Job description

Masdar is seeking a Senior Manager - Global IT Operations Manager to lead and orchestrate a modern IT operations function in Abu Dhabi. The ideal candidate will have significant experience in managing cloud platforms, infrastructure, and service management, ensuring all domains operate cohesively and efficiently.

The role involves defining governance frameworks and managing multi-vendor delivery models while driving transformation and innovation within the IT operations team. A focus on automation and integration of IT/OT environments is essential.