Global Customer Success & Growth Manager

TableCheck

Dubai

On-site

AED 250,000 - 380,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

TableCheck in Dubai is seeking a Customer Success Manager to grow partnerships with high-value hospitality clients and ensure they maximize value from our platform. You will work closely with sales, product and support teams to renew contracts, drive adoption and gather feedback for product evolution.

Responsibilities include conducting quarterly business reviews, building executive relationships with regional stakeholders, and shaping case studies while focusing on retention, expansion and

Qualifications

Strong presentation skills with ability to create compelling business narratives.
Solid data analysis capability with charts, pivots and storytelling.
Proven track record of building and managing relationships with client stakeholders.
Curiosity and empathy to understand processes, products and client needs.
Experience delivering complex projects with multiple milestones and cross-functional teams.

Responsibilities

Understand customer perceptions and develop plans to improve them.
Maintain mental models of product attributes relevant to customers' business.
Identify gaps, prioritize improvements, and communicate them clearly inside the company.
Engage regional stakeholders to align on ways of working and objectives.
Build deep partnerships with market sales and customer support teams.

Skills

Presentation skills

Data analysis

Customer relationship management

Curiosity and empathy

Project management

Job description

Responsibilities include conducting quarterly business reviews, building executive relationships with regional stakeholders, and shaping case studies while focusing on retention, expansion and

Get your free, confidential resume review.

or drag and drop your file here.