Geographic Systems Officer

Dubai Municipality; Dubai; On-site; AED 100,000 - 134,000; Full time

Job summary

Dubai Municipality in Dubai is seeking a GIS Support professional to assist users of Geographic Information Systems and related software. You will handle installation, device relocation, and provide frontline technical help for staff.

Responsibilities include updating mailing lists, maintaining asset databases, and developing installation guides; you will also assist with ArcGIS deployments and follow established workflows to implement new services.

Qualifications

• Bachelor's degree in GIS/IT/Geography is required.
• Experience not required.
• Strong communication and technical support skills.

Responsibilities

• Provide technical support to GIS software and applications.
• Manage installation and relocation of devices and peripherals.
• Update external customer mailing lists and distribute communications.
• Maintain asset database for department devices and vehicles.
• Prepare installation guides for GIS software and desktop applications.
• Support ArcGIS systems for new services and procedural changes.

Skills

GIS Software

Education

Bachelor's degree in Geographic Information Systems - Information Technology – Geography

Job description

• Provide technical support to users of Geographic Information Systems (GIS) software and applications in response to service requests, including the installation and relocation of devices, equipment, and connected peripherals.
• Update external customer mailing lists and distribute administrative notifications, service interruption notices, and other related communications.
• Maintain and update the asset database for all devices, computers, and vehicles used by department employees in accordance with the standards provided by the Property Management Department.
• Prepare and update installation guides for GIS software, desktop applications, and specialized geospatial applications.
• Provide technical support for Network Places and ArcGIS systems as requested for the implementation of new services or modifications to existing procedures, in accordance with established workflows and operating procedures.

• Qualifications: bachelors.
• Major: Geographic Information Systems - Information Technology – Geography
• Experience: no experience required.