Geographic Systems Officer

Dubai Municipality; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

Dubai Municipality is seeking a dedicated GIS support professional to assist users of GIS software and related applications in Abu Dhabi. You will manage installations, asset records, and distribution of administrative communications within the department.

The role requires a Bachelor's degree in GIS/IT/Geography. No prior experience is required, with emphasis on practical troubleshooting and collaboration within established workflows.

Qualifications

• Bachelor's degree required in GIS/IT/Geography or related field.
• No prior work experience required.
• Strong problem-solving and communication skills preferred.

Responsibilities

• Provide technical support to GIS software users and respond to service requests.
• Install and relocate devices, equipment, and connected peripherals.
• Update external mailing lists and distribute admin notifications and interruption notices.
• Maintain and update the asset database for devices, computers and vehicles.
• Prepare and update installation guides for GIS software and geospatial apps.
• Support Network Places and ArcGIS systems for new services or procedure changes.

Skills

GIS support

IT troubleshooting

Customer service

Education

Bachelor's degree in GIS/IT/Geography

Tools

ArcGIS

Job description

Job description

• Provide technical support to users of Geographic Information Systems (GIS) software and applications in response to service requests, including the installation and relocation of devices, equipment, and connected peripherals.


• Update external customer mailing lists and distribute administrative notifications, service interruption notices, and other related communications.


• Maintain and update the asset database for all devices, computers, and vehicles used by department employees in accordance with the standards provided by the Property Management Department.


• Prepare and update installation guides for GIS software, desktop applications, and specialized geospatial applications.


• Provide technical support for Network Places and ArcGIS systems as requested for the implementation of new services or modifications to existing procedures, in accordance with established workflows and operating procedures.

• Qualifications:bachelors.


• Major: Geographic Information Systems - Information Technology – Geography


• Experience: no experience required.