Front Office Supervisor - ME Dubai

Melia Hotels International S.A.(Meliá); Dubai; On-site; AED 200,000 - 320,000; Full time

Benefits offered by this job

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Job summary

Melia Hotels International in Dubai invites applications for Front Office Manager and Front Office Assistant Manager roles. You will develop and introduce standards at the front office, and provide strong support to the front office team to ensure a memorable guest experience.

We value luxury hospitality experience, a high level of English and Arabic or Russian or Spanish, and a friendly, motivated personality ready to work across departments and greet guests with warmth.

Qualifications

• Experience in a luxury hotel environment is required.
• High level of English and Arabic or Russian or Spanish.
• Friendly and sympathetic personality.
• Flexibility and motivation to work across departments.

Responsibilities

• Representation of the Front Office Manager and Front Office Assistant Manager
• Development and introduction of standards at the front office area and supporting the front office team
• Check-in / -out and personal guest greeting/farewell
• Close cooperation with all departments for a unique hotel experience
• Professional presentation of our hotel through active guest contact
• Advising guests on location, facilities and services
• Ensuring quality standards

Skills

Experience in luxury hospitality

English proficiency

Multilingual: Arabic/Russian/Spanish

Job description

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Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you

Your Tasks:

• Representation of the Front Office Manager and Front Office Assistant Manager
• Development and introduction of standards at the front office area as well as the subsequent support of the front office team
• Check-in / -out as well as the individual greeting and farewell of our guests
• Close cooperation with all departments for a unique hotel experience
• Professional presentation of our hotel through active, personal guest and customer contact
• Advising our guests on the location, facilities and the full range of services on offer
• Ensuring quality standards

What are we looking for:

• Experience in a similar role with luxury background
• High level of English and Arabic or Russian or Spanish
• A friendly and sympathetic personality
• Flexibilty and motivation

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible.

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