Front Office Shift Leader

Jobsatdubai; United Arab Emirates; On-site; AED 89,000 - 156,000; Full time

Job summary

Citymax Hotels in the UAE is seeking a Front Office Shift Leader to oversee guest services across the front desk and ensure smooth operations during shifts.

The role requires leadership, customer service excellence, and the ability to coordinate with departments to deliver memorable stays at Citymax Hotels across our UAE properties.

Citymax Hotels is a Landmark Group brand with multiple hotels and a growing hospitality footprint in the GCC and beyond.

Job description

Front Office Shift Leader

Required Skills

About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE – based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC’s largest omnichannel retailers and India’s top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About the Team

Citymax Hotels(www.citymaxhotels.com) is a ‘homegrown’ Regional Brand, envisioned and developed by Landmark Group to service the growing need for quality, value-for-money accommodation. The Brand personality is best described a ‘vibrant simplicity’ and teams strive to make every day experiences special.

First established in 2010, Citymax Hotels currently own and operate 6 hotels (1,986 keys) in the UAE at Al Barsha (2 hotels), Bur Dubai, Sharjah, Business Bay and Ras al Khaimah. In addition, Citymax Hotels operates a hotel under a management contract in Aswan, Egypt (79 keys), with further managed properties under development in Egypt and Kingdom of Saudi Arabia.

Each Citymax Hotel performs well within its Competition Set as measured via RevPAR Indices. Citymax Hotels has positioned itself well in the market with a good mix of Retail, Corporate and Leisure business.

In addition to the rooms business, Citymax Hotels has a significant Food & Beverage operation within the hotels, with up to almost 50% of revenues coming from the various outlets. Some of the F&B brands are very well known in their own right including Huddle Sports Bar & Grill, Claypot, Sizzling Wok.