F&B Supervisor

Landmark Group; United Arab Emirates; On-site; AED 45,000 - 55,000; Full time

Job summary

Landmark Group in the United Arab Emirates is seeking a skilled Food and Beverage Supervisor to manage daily operations within the department. You will ensure high customer satisfaction and oversee staff training and inventory management.

The ideal candidate will have proven experience in the field, strong leadership, and communication skills. Flexibility for shifts including weekends is essential as is knowledge of health and safety regulations.

Qualifications

• Proven experience as a Food and Beverage Supervisor or similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• In-depth knowledge of food and beverage operations and health and safety regulations.
• Ability to handle customer complaints and resolve issues effectively.
• Strong organizational and multitasking abilities.
• Flexibility to work in shifts, including weekends and holidays.

Responsibilities

• Supervise and coordinate daily operations of the food and beverage department.
• Ensure high levels of customer satisfaction through excellent service.
• Manage staff schedules and ensure proper staffing levels.
• Train and mentor staff, promoting a positive team environment.
• Oversee inventory management and ensure proper stock levels.
• Monitor compliance with health and safety regulations.
• Handle customer complaints and resolve issues promptly and professionally.
• Maintain cleanliness and organization of dining areas.
• Assist in budgeting and financial planning for the department.

Skills

Leadership

Communication

Organizational skills

Interpersonal skills

Customer service

Multitasking

Job description

Responsibilities

Supervise and coordinate daily operations of the food and beverage department.

Ensure high levels of customer satisfaction through excellent service.

Manage staff schedules and ensure proper staffing levels.

Train and mentor staff, promoting a positive team environment.

Oversee inventory management and ensure proper stock levels.

Monitor compliance with health and safety regulations.

Handle customer complaints and resolve issues promptly and professionally.

Maintain cleanliness and organization of dining areas.

Assist in budgeting and financial planning for the department.

Qualifications

Proven experience as a Food and Beverage Supervisor or similar role.

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

In-depth knowledge of food and beverage operations and health and safety regulations.

Ability to handle customer complaints and resolve issues effectively.

Strong organizational and multitasking abilities.

Flexibility to work in shifts, including weekends and holidays.

About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About the Team

Citymax Hotels( www.citymaxhotels.com ) is a ‘homegrown’ Regional Brand, envisioned and developed by Landmark Group to service the growing need for quality, value-for-money accommodation. The Brand personality is best described a ‘vibrant simplicity’ and teams strive to make every day experiences special.

First established in 2010, Citymax Hotels currently own and operate 6 hotels (1,986 keys) in the UAE at Al Barsha (2 hotels), Bur Dubai, Sharjah, Business Bay and Ras al Khaimah. In addition, Citymax Hotels operates a hotel under a management contract in Aswan, Egypt (79 keys), with further managed properties under development in Egypt and Kingdom of Saudi Arabia.

Each Citymax Hotel performs well within its Competition Set as measured via RevPAR Indices. Citymax Hotels has positioned itself well in the market with a good mix of Retail, Corporate and Leisure business.

In addition to the rooms business, Citymax Hotels has a significant Food & Beverage operation within the hotels, with up to almost 50% of revenues coming from the various outlets. Some of the F&B brands are very well known in their own right including Huddle Sports Bar & Grill, Claypot, Sizzling Wok.