Front Office Receptionist (Emirati Talent)

Rixos Hotels Gulf; Abu Dhabi; On-site; AED 42,000 - 64,000; Full time

Job summary

Accor in Abu Dhabi is seeking a professional and organized Front Office Receptionist to join our team. You will be the first point of contact for visitors, clients, and employees, creating a welcoming environment.

Responsibilities include greeting visitors, managing calls and emails in Russian and English, scheduling, data entry, travel arrangements, mail handling, and collaborating with departments to ensure smooth operations; hospitality environment in a luxury property.

Qualifications

• Fluency in English and Russian (written and spoken).
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and multitasking abilities.
• Customer service orientation with a professional demeanor.
• Previous receptionist or front office experience.
• Experience in multicultural environments.
• High school diploma or equivalent.
• Bachelor's degree in Hospitality, Business Administration, or related field (preferred).

Responsibilities

• Greet and direct visitors, ensuring a warm and professional welcome.
• Answer and manage calls, emails in Russian and English.
• Schedule appointments and manage calendars for executives and meeting rooms.
• Handle data entry, filing, and document preparation.
• Coordinate travel arrangements and process expense reports.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with various office management tasks.
• Collaborate with other departments to support overall organizational efficiency.
• Adhere to security protocols and visitor logs.

Skills

English

Russian

Communication

Multitasking

Customer Service

Education

High School Diploma

Bachelor's in Hospitality

Tools

Microsoft Office

Job description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.


• Learning programs through our Academies.


• Opportunity to develop your talent and grow within your property and across the world!


• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Description

We are seeking a professional and organized Front Office Receptionist to join our team in Abu Dhabi, United Arab Emirates. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.

• Greet and direct visitors, ensuring a warm and professional welcome


• Answer and manage incoming phone calls, emails, and other communications in both Russian and English


• Schedule appointments and maintain calendars for executives and meeting rooms


• Handle administrative tasks such as data entry, filing, and document preparation


• Coordinate travel arrangements and process expense reports when required


• Manage incoming and outgoing mail and packages


• Maintain a clean and organized reception area


• Assist with various office management tasks to ensure smooth daily operations


• Collaborate with other departments to support overall organizational efficiency


• Adhere to security protocols and maintain visitor logs

Qualifications

• Fluency in English and Russian language (both written and spoken) is essential - Additional languages is a plus


• Excellent communication and interpersonal skills


• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)


• Strong organizational and multitasking abilities


• Customer service orientation with a professional and friendly demeanor


• Previous experience as a receptionist or in a similar front office role


• Experience working in a multicultural environment


• High school diploma or equivalent (required)


• Bachelor's degree in Hospitality, Business Administration, or related field (preferred)


• Knowledge of hospitality industry practices (preferred)


• Ability to maintain confidentiality and handle sensitive information with discretion


• Flexibility to adapt to changing priorities and work in a fast-paced environment


• Attention to detail and ability to work independently as well as part of a team

Additional Information

Your team and working environment:

• Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.


• At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding