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Marjan Island Hotel & Medical spa in Ras al-Khaimah seeks a Sales Manager to lead the Front Office team, enhancing guest satisfaction and driving revenue opportunities.
You will oversee daily operations, uphold presentation standards, and collaborate with other departments to maximize occupancy and guest experience on property in the UAE. The role requires strong leadership and a client-focused mindset with a passion for service excellence.
Front Office Manager
Regarding FirmNamed after the iconic Crystalline enriched Al Marjan Island, Marjan Island Hotel & Medical spa lies in Ras Al Khaimah's initial synthetic archipelago of 4 picturesque coral-shaped islands as well as flaunts breath-taking scenic aquatic sights of the shimmering waters of the Arabian Gulf.The Moorish developed Marjan Island Resort & Health club uses remarkable requirements of service combined with unique style mirroring its Arabic heritage as well as a custom of friendliness.Job DescriptionsGives a professional and also a guest focused service to our guests, ensuring satisfaction via optimum acknowledgment and also interest from arrival with separation, ensuring their stay is a memorable experience.Maintains appropriate criteria of conduct, dress, health, attires, appearance and pose of department employees.Makes sure a high level of interaction is maintained in between the Front Office and also all other departments in the hotel.Directs and also manages the day to day procedures guaranteeing standards are stuck to and kept.Ensures a continually high requirement of presentation is preserved for the division and the hotel.Monitors outcomes from Quality Guarantee Audits as well as execute treatments to boost outcomes.Makes certain a high level of product understanding of the resort and area.Maintains accuracy of guest profiles.Reviews, preserves and also carries out systems and treatments as directed.Makes certain day-to-day change hand-over is carried out in a specialist and also constructive manner.Routinely test obligation change lists to ensure tasks conclusion.Makes certain that the Front Workplace group functions with sales focused perspective and are mindful of sales possibilities within the hotel, thus increasing income.Guarantees all Front Desk team members understand all space profits targets as well as are kept educated of performance outcomes.Abilities RequiredSolid expertise of Microsoft WorkplaceOperaetc.Settlement & ConveniencesFundamental Salary: To be gone over during interviewHoliday accommodation: OfferedTransportation: ProvidedYearly Paid Leave: SuppliedEmployment Visa: GivenTrip Tickets: GivenMedical Insurance Policy: Supplied