Front Office & Guest Experience Coordinator

AL Doha Transport; Ras Al Khaimah; On-site; AED 60,000 - 90,000; Full time

Job summary

AL Doha Transport is seeking a proactive front desk administrator in Ras Al Khaimah, UAE. The role focuses on maintaining a welcoming reception, handling calls, directing inquiries, and supporting onboarding for new staff. Strong MS Office and organizational skills are essential.

Applicants should have at least 2 years in front office or customer service, with excellent written and verbal communication to ensure professional interactions with visitors and colleagues alike.

Qualifications

• A bachelor's degree in business administration or a related field, showcasing a strong educational foundation.
• Minimum of 2 years of experience in a front office or customer service role, demonstrating relevant skills.
• Proficiency in Microsoft Office Suite and office management software, enabling efficient task completion.
• Excellent verbal and written communication skills, with an emphasis on clarity and professionalism.

Responsibilities

• Manage front desk operations, ensuring a welcoming atmosphere for all visitors and clients.
• Handle incoming calls and inquiries professionally and direct them to the appropriate departments promptly.
• Coordinate meeting room bookings and ensure all necessary equipment and materials are prepared in advance.
• Assist in the onboarding process for new employees, providing essential information and resources.

Skills

Front desk operations

Customer service

Verbal & written communication

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office Suite

Office management software

Job description

AL Doha Transport is seeking a proactive front desk administrator in Ras Al Khaimah, UAE. The role focuses on maintaining a welcoming reception, handling calls, directing inquiries, and supporting onboarding for new staff. Strong MS Office and organizational skills are essential.

Applicants should have at least 2 years in front office or customer service, with excellent written and verbal communication to ensure professional interactions with visitors and colleagues alike.