Front of House Champion — Warm Guest Experience (Dubai)

Tashas Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Tashas Group, opening new NALA stores in Dubai, seeks warm, energized Front of House team members to welcome guests and deliver memorable hospitality. You will be among the first and last impressions, ensuring every interaction feels effortless and friendly.

You will be cross-trained across Front and Back of House, focusing on guest experience, accurate orders, till handling, fast drinks service, store standards, and strict Dubai food-safety compliance.

Qualifications

• Welcomes guests within five seconds with a genuine, warm greeting.
• Keeps guests informed and remembers preferences for a personalised experience.
• Cross-trained across Front and Back of House to support the team.

Responsibilities

• Greet guests within five seconds with eye contact and warmth.
• Take orders accurately, suggest add-ons, and guide guests to payment and pickup areas.
• Own the till, reconcile cash, and handle receipts and tender types correctly.
• Prepare drinks to NALA specs, ensure quality and speed.
• Maintain cleanliness and presentation of floors, counters and retail displays.
• Follow Dubai food safety rules, hold required health certifications, and apply VAT pricing.

Skills

Guest experience

Attention to detail

Teamwork

Guest communication

Job description

Tashas Group, opening new NALA stores in Dubai, seeks warm, energized Front of House team members to welcome guests and deliver memorable hospitality. You will be among the first and last impressions, ensuring every interaction feels effortless and friendly.

You will be cross-trained across Front and Back of House, focusing on guest experience, accurate orders, till handling, fast drinks service, store standards, and strict Dubai food-safety compliance.