Front Desk Staff

Snook A Look; Dubai; On-site; AED 33,480 - 66,960; Full time

Job summary

Snook A Look is seeking a Front Desk Staff member to be stationed at partner venues in Dubai. You will welcome players, manage the check-in flow for app bookings, and assist walk-in enquiries.

This shift-based role includes evenings and weekend rotations during prime-time snooker hours, focusing on smooth operations and guest service.

Responsibilities

• Check in booked players and assign tables
• Assist walk-in players with booking and payment
• Keep the booking dashboard accurate in real time
• Handle basic dispute resolution and escalate when needed
• Report equipment issues and maintenance needs to the venue manager

Job description

Front Desk Staff

First point of contact for players arriving at partner venues. Check-in bookings, assist walk-ins, and keep the floor running smoothly.

About the role

You'll be stationed at one of our partner venues, welcoming players, managing the check-in flow for app bookings, and handling walk-in enquiries.

This is a shift-based role with rotations across evenings and weekends, prime-time snooker hours.

What you'll do

• Check in booked players and assign tables
• Assist walk-in players with booking and payment
• Keep the booking dashboard accurate in real time
• Handle basic dispute resolution and escalate when needed
• Report equipment issues and maintenance needs to the venue manager