Front Desk Receptionist GYM (French-Russian-German-Spanish)

MIRA CONSTRUCTION L.L.C; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury service provider in the United Arab Emirates is seeking a Front Desk Receptionist who excels in customer service and fluency in multiple languages, including French, Russian, German, and Spanish. The successful candidate will manage check-ins and bookings, respond to inquiries, and maintain a welcoming front desk environment. With competitive compensation and growth opportunities, this role is ideal for individuals with a friendly demeanor and a strong service ethic.

Benefits

Competitive compensation

Opportunities for growth

Supportive work environment

Qualifications

• 2+ years of experience in a similar role, preferably in a luxury or high-end service environment.
• Experience with cash handling.
• Ability to provide exceptional customer service.

Responsibilities

• Greet all visitors and members warmly.
• Handle check-ins, check-outs, and bookings accurately.
• Respond to phone calls, emails, and messages promptly.

Skills

Fluency in multiple languages (French, Russian, German, Spanish)

Excellent organizational skills

Communication skills

Interpersonal skills

Education

High school diploma

Graduate degree

Tools

CRM systems

Job description

Overview

The Front Desk Receptionist plays a vital role in providing exceptional customer service to our members and guests. This position requires a friendly, professional demeanor and the ability to communicate fluently in multiple languages, including French, Russian, German, and Spanish.

Key Responsibilities

• Greet all visitors and members with a warm and welcoming attitude.
• Handle check-ins, check-outs, and bookings accurately.
• Respond to phone calls, emails, and messages promptly and effectively.
• Assist in scheduling classes, appointments, and other services offered by the gym.
• Provide information about gym facilities, memberships, and services in multiple languages.
• Maintain a clean and organized front desk area.

Administrative Support

• Input and maintain accurate membership and client data in the CRM system.
• Process payment transactions and maintain financial records.
• Prepare daily reports and assist with any administrative tasks as needed.
• Collaborate with team members regarding facility maintenance and improvements.

Customer Service Excellence

• Address member inquiries, concerns, and service enhancement suggestions in a professional manner.
• Ensure all members receive a consistently high level of service to promote guest satisfaction.

Qualifications & Requirements

• High school diploma required; a graduate degree preferred.
• 2+ years of experience in a similar role, preferably in a luxury or high-end service environment.
• Fluency in multiple languages (French, Russian, German, Spanish, etc.) is mandatory.
• Experience with CRM systems and cash handling.
• Excellent organizational, communication, and interpersonal skills.
• Competitive compensation and a positive, energetic, and supportive work environment.
• Opportunities for growth and professional development.