Front Desk & Guest Experience Specialist

Jobs Global; Abu Dhabi; On-site; AED 85,000 - 115,000; Full time

Job summary

Jobs Global is seeking a Front Desk Receptionist in Abu Dhabi, UAE. The role involves welcoming guests, checking them in, handling reservations, and addressing guest needs with a smile. Relocation to Abu Dhabi is required; Russian female speakers only are sought.

You will coordinate with staff to ensure hotel standards and assist with events such as weddings and conferences. The position requires strong customer service, payment handling, and knowledge of local attractions, with opportunities to

Qualifications

• Russian female speakers only.

Responsibilities

• Manage online, phone and in-person room reservations
• Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
• Take payment from customers
• Respond to guests’ issues and complaints in a friendly, timely manner
• Explain local amenities and attractions to guests
• Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
• Assist customers with the planning of special events such as weddings and business conferences
• Arrange specialized services for VIP customers

Skills

Customer service

Job description

Jobs Global is seeking a Front Desk Receptionist in Abu Dhabi, UAE. The role involves welcoming guests, checking them in, handling reservations, and addressing guest needs with a smile. Relocation to Abu Dhabi is required; Russian female speakers only are sought.

You will coordinate with staff to ensure hotel standards and assist with events such as weddings and conferences. The position requires strong customer service, payment handling, and knowledge of local attractions, with opportunities to