Food & Beverage Supervisor

Rixos; United Arab Emirates; On-site; AED 60,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Duty meals

Vacation tickets

Medical insurance

Job summary

Rixos Bab Al Bahr is seeking a proactive Restaurant Supervisor to oversee daily operations, maintain high service standards, and drive guest satisfaction in a luxury hotel setting. You will lead a team of waitstaff, manage guest requests, and collaborate with Kitchen, Bar, and Housekeeping to ensure flawless service.

The role emphasizes upselling, quality control, and staff coaching, with responsibilities spanning scheduling, training, and inventory management in a dynamic F&B environment.

Responsibilities

• Supervise the daily restaurant operations and ensure smooth, efficient service.
• Oversee assigned station/section, ensuring high standards of guest satisfaction and service quality.
• Lead, guide, and monitor waiters/waitresses, including side duties and daily performance.
• Handle guest requests, complaints, and enquiries professionally while building positive guest relationships.
• Drive sales through upselling and identifying guests' additional needs.
• Ensure food and beverage quality, cleanliness, safety, and compliance with operating standards.
• Conduct pre-shift briefings and coordinate daily operations with the Kitchen, Bar, Housekeeping, and Stewarding teams.
• Monitor mise-en-place, equipment, par stocks, inventory, maintenance, and restaurant presentation.
• Assist in staff scheduling, roster preparation, timesheet submission, and manpower planning.
• Conduct employee training, performance appraisals, coaching, and talent development.
• Maintain operational records, including logbooks, incident reports, lost & found, and departmental communication.
• Support promotional activities, update operational manuals, attend meetings, and ensure compliance with company policies and local regulations.
• Perform inventory management and any other duties assigned by the Food & Beverage management team.

Job description

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor / Ennismore's limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

Salaries And Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

• Supervise the daily restaurant operations and ensure smooth, efficient service.
• Oversee assigned station/section, ensuring high standards of guest satisfaction and service quality.
• Lead, guide, and monitor waiters/waitresses, including side duties and daily performance.
• Handle guest requests, complaints, and enquiries professionally while building positive guest relationships.
• Drive sales through upselling and identifying guests' additional needs.
• Ensure food and beverage quality, cleanliness, safety, and compliance with operating standards.
• Conduct pre-shift briefings and coordinate daily operations with the Kitchen, Bar, Housekeeping, and Stewarding teams.
• Monitor mise-en-place, equipment, par stocks, inventory, maintenance, and restaurant presentation.
• Assist in staff scheduling, roster preparation, timesheet submission, and manpower planning.
• Conduct employee training, performance appraisals, coaching, and talent development.
• Maintain operational records, including logbooks, incident reports, lost & found, and departmental communication.
• Support promotional activities, update operational manuals, attend meetings, and ensure compliance with company policies and local regulations.
• Perform inventory management and any other duties assigned by the Food & Beverage management team.