Food and Beverage Supervisor

Rixos Hotels; Ras Al Khaimah; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Duty meals provided

Medical insurance

Job summary

Rixos Bab Al Bahr in Ras Al Khaimah is seeking an experienced restaurant supervisor to manage daily restaurant operations and ensure exceptional guest service. You will lead waitstaff, coordinate with Kitchen/Bar/Housekeeping, and drive revenue through upselling.

The role requires strong leadership, communication, and team coordination in a luxury hotel setting. Responsibilities include supervising service, training staff, handling guest inquiries, maintaining quality standards, and assisting

Qualifications

• Experience leading F&B service teams in hotel environments.
• Excellent guest service and communication abilities.
• Proven ability to identify upselling opportunities and drive revenue.
• Experience in staff training, coaching and performance management.
• Strong teamwork and coordination with kitchen, bar and housekeeping teams.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Supervise assigned station/section to maintain high guest satisfaction.
• Lead waitstaff, assign side duties, monitor daily performance.
• Handle guest requests, complaints, and inquiries professionally.
• Drive sales through upselling and recognizing guest needs.
• Ensure food & beverage quality, cleanliness, safety and compliance.
• Coordinate with Kitchen, Bar, Housekeeping and Stewarding on operations.
• Manage mise-en-place, inventory, equipment, and presentation standards.
• Assist in staff scheduling, timesheets, and manpower planning.
• Provide staff training, performance reviews, coaching and development.
• Maintain logbooks, incident reports and departmental communications.
• Support promotional activities and updates to manuals; ensure policy compliance.

Skills

Supervisory skills

Guest service

Upselling

Staff training

Communication

Team coordination

Job description

Job Description:

Company Description

We are far more than the worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor / Ennismore's limitless possibilities. By joining us every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality.

Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. changing the concept of a real luxury by giving a new meaning of the all-inclusive holiday concept through providing a unique experience.

Salaries And Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

• Supervise the daily restaurant operations and ensure smooth, efficient service.
• Oversee assigned station/section, ensuring high standards of guest satisfaction and service quality.
• Lead, guide, and monitor waiters/waitresses, including side duties and daily performance.
• Handle guest requests, complaints, and enquiries professionally while building positive guest relationships.
• Drive sales through upselling and identifying guests' additional needs.
• Ensure food and beverage quality, cleanliness, safety, and compliance with operating standards.
• Conduct pre-shift briefings and coordinate daily operations with the Kitchen, Bar, Housekeeping, and Stewarding teams.
• Monitor mise-en-place, equipment, par stocks, inventory, maintenance, and restaurant presentation.
• Assist in staff scheduling, roster preparation, timesheet submission, and manpower planning.
• Conduct employee training, performance appraisals, coaching, and talent development.
• Maintain operational records, including logbooks, incident reports, lost & found, and departmental communication.
• Support promotional activities, update operational manuals, attend meetings, and ensure compliance with company policies and local regulations.
• Perform inventory management and any other duties assigned by the Food & Beverage management team.