Food & Beverage Guest Experience Specialist

Dubai Holding; Dubai; On-site; AED 56,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Collaborative work environment

Job summary

Dubai Holding Entertainment in Dubai is seeking a customer-focused F&B attendant to take orders, provide product information, upsell items, and maintain safety and hygiene standards in a fast-paced outdoor setting.

The role requires at least one year of experience, basic English proficiency, and the fitness to work varied hours during peak periods. A Basic Food Hygiene certificate is preferred, with a competitive benefits package offered.

Qualifications

• Hold a High School Certificate.
• Possess a Basic Food Hygiene Certification.
• Have at least one year of experience in a similar role.
• Demonstrate cash-handling experience using Point of Sale systems.
• Communicate fluently in spoken English and provide excellent customer service.
• Possess basic computer skills and the physical fitness to work flexible hours outdoors in hot climates.

Responsibilities

• Take food and beverage orders in accordance with established Standard Operating Procedures.
• Provide guests with accurate product information, respond to enquiries and deliver high standards of customer service.
• Upsell and suggest suitable food and beverage products to guests.
• Operate outlet equipment safely while maintaining food quality, hygiene and health and safety standards.
• Store, handle and sell food and beverage items in compliance with statutory requirements and Dubai Municipality guidelines.
• Maintain accurate cash handling and follow company Point of Sale and cash-control procedures.
• Assist with special functions, themed evenings, roaming sales and other outlet activities as required.
• Follow company policies, grooming standards, food hygiene procedures and safe working practices at all times.

Skills

Cash handling

Customer service

English communication

Outdoor work

POS systems

Food service

Education

High School Certificate

Bachelor's degree in hospitality

Tools

POS systems

Job description

Dubai Holding Entertainment in Dubai is seeking a customer-focused F&B attendant to take orders, provide product information, upsell items, and maintain safety and hygiene standards in a fast-paced outdoor setting.

The role requires at least one year of experience, basic English proficiency, and the fitness to work varied hours during peak periods. A Basic Food Hygiene certificate is preferred, with a competitive benefits package offered.