We are looking for an experienced FM Executive to oversee day-to-day facilities management operations, coordinate maintenance activities, manage service providers, and ensure that facilities are maintained in accordance with operational standards, service-level agreements (SLAs), and health and safety requirements.
Key Responsibilities
- Coordinate daily facilities management operations, including MEP, HVAC, civil maintenance, cleaning, waste management, and other facility services.
- Monitor maintenance requests and ensure timely resolution of reactive and preventive maintenance activities.
- Coordinate with contractors, vendors, and service providers to ensure quality service delivery and compliance with agreed SLAs.
- Conduct regular site inspections to identify maintenance issues, defects, safety risks, and service non-compliance.
- Handle tenant and customer complaints, coordinate corrective actions, and ensure timely closure.
- Monitor contractor performance and follow up on outstanding maintenance works.
- Maintain records of maintenance activities, service requests, inspection reports, and operational performance.
- Coordinate with internal departments, tenants, contractors, and the FM Manager to resolve operational issues.
- Ensure compliance with health, safety, environmental, and quality standards.
- Support cost-control initiatives and identify opportunities to improve service quality and operational efficiency.
Requirements
- Diploma or bachelor's degree in Facilities Management, Mechanical Engineering, Electrical Engineering, or a related field.
- Driving license mandatory
- 2–4 years of relevant experience in facilities management or building maintenance operations.
- Working knowledge of MEP systems, HVAC, civil maintenance, and hard and soft FM services.
- Experience coordinating contractors, vendors, maintenance teams, and service requests.
- Good understanding of SLAs, preventive maintenance, site inspections, and HSE requirements.
- Good communication, coordination, problem-solving, and reporting skills.
- Proficiency in Microsoft Office; experience with CAFM systems is an advantage.