Flight Turnaround Maestro

Etihad; Abu Dhabi; On-site; AED 223,000 - 357,000; Full time

Job summary

Etihad Airways in Abu Dhabi is seeking a turnaround operations specialist to coordinate aircraft turnarounds, ensuring compliant, on‑time departures and top‑class guest service. You will lead EY and third‑party teams, monitor loading and weight & balance, and manage last‑minute changes with a proactive, safety‑mocused approach.

The role requires strong communication with gate, ramp, crew, and operations staff to cascade timely updates and resolve issues that may affect flight schedules.

Qualifications

• Minimum 3 years in customer service or aviation ops roles such as Load Control, Ramp Agent, or Airline Operations.
• Experience coordinating with stakeholders and service providers for flight turnarounds.

Responsibilities

• Lead turnaround activities with stakeholders to expedite safe departures.
• Oversee flight departure process with Etihad and third‑party teams.
• Ensure Loadsheet accuracy and adherence to weight and balance rules.
• Identify safety risks around the aircraft per risk assessment processes.
• Document turnaround events and analyze delays for future improvements.

Skills

Customer service

Aircraft dispatch

Load control

Stakeholder communication

Attention to detail

Education

Secondary school level

Diploma completed

Job description

Etihad Airways in Abu Dhabi is seeking a turnaround operations specialist to coordinate aircraft turnarounds, ensuring compliant, on‑time departures and top‑class guest service. You will lead EY and third‑party teams, monitor loading and weight & balance, and manage last‑minute changes with a proactive, safety‑mocused approach.

The role requires strong communication with gate, ramp, crew, and operations staff to cascade timely updates and resolve issues that may affect flight schedules.