Flight Experience Ambassador & Safety Specialist

Tanqeeb; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

Tanqeeb is seeking cabin crew to act as ambassadors on board, delivering exceptional customer service while ensuring safety and comfort throughout the flight. The role involves handling onboard sales, safety instructions, and coordination with the cabin team.

Applicants should be fit to fly with strong communication skills and a proactive, team-oriented mindset. Shift work and flexible schedules are expected in this dynamic aviation environment.

Qualifications

• Diploma or Higher Secondary Certificate acceptable; travel/tourism diploma a plus.
• First Aid, Safety and Emergency Procedures training add value.
• Fit to fly with good health; presentable and friendly.
• Customer service oriented; able to handle stressed customers.
• Excellent time management and problem-solving skills.
• Very good verbal and written communication skills; fluent in English; other languages advantageous.
• Proficient in Microsoft Office.
• Capable of working shifts and long hours.

Responsibilities

• Attend briefings and ensure acknowledgement of flight details and roles.
• Provide excellent customer service and promote onboard meals, products and charity services.
• Instruct passengers on safety procedures and address safety risks.
• Handle cash and credit card payments securely for onboard sales and donations.
• Conduct pre-flight checks for supplies and equipment; report deficiencies.
• Ensure cabin cleanliness and handover to catering/maintenance staff.
• Carry out post-flight briefing and reports; evaluate service and issues.
• Maintain professional safety knowledge and attend recurrent trainings.

Skills

Fluent English

Microsoft Office

Time management

Problem-solving skills

Customer service oriented

Education

Diploma or Higher Secondary Certificate

Diploma in Travel/Tourism (plus)

Job description

Tanqeeb is seeking cabin crew to act as ambassadors on board, delivering exceptional customer service while ensuring safety and comfort throughout the flight. The role involves handling onboard sales, safety instructions, and coordination with the cabin team.

Applicants should be fit to fly with strong communication skills and a proactive, team-oriented mindset. Shift work and flexible schedules are expected in this dynamic aviation environment.