Fleet Hardware & Software Support Engineer

Locationsolutions; United Arab Emirates; On-site; AED 146,896 - 220,345; Full time

Job summary

Locationsolutions is seeking a Technical Support Engineer in the United Arab Emirates to ensure effective deployment and support of fleet management hardware and software. The role involves hands-on hardware integration, technical troubleshooting, and customer interaction, aimed at enhancing product functionality and client operations. Candidates should have a relevant Bachelor's degree, experience in technical support, and sound knowledge of GPS devices and vehicle accessories. The position requires strong problem-solving skills and the ability to work collaboratively with teams.

Qualifications

• Proven experience in hardware and software technical support, preferably in fleet management or a related industry.
• Strong knowledge of GPS devices and vehicle accessories.
• Ability to manage multiple projects and tasks simultaneously.

Responsibilities

• Integrate and assemble GPS devices and accessories according to customer requirements.
• Collaborate with hardware manufacturers to address bugs and resolve issues.
• Handle various customer requests and inquiries regarding the system.

Skills

Problem-solving skills

Team collaboration

Communication skills

Attention to detail

Education

Bachelor's degree in engineering, computer science, or a related field

Tools

GPS devices

Zoho Ticketing system

Job description

Locationsolutions is seeking a Technical Support Engineer in the United Arab Emirates to ensure effective deployment and support of fleet management hardware and software. The role involves hands-on hardware integration, technical troubleshooting, and customer interaction, aimed at enhancing product functionality and client operations. Candidates should have a relevant Bachelor's degree, experience in technical support, and sound knowledge of GPS devices and vehicle accessories. The position requires strong problem-solving skills and the ability to work collaboratively with teams.