Fire Alarm First Responder

Serco; Abu Dhabi; Sur place; AED 89 000 - 134 000; Plein temps

Résumé du poste

Serco is hiring a Fire Alarm First Responder for Dubai International Airport (DXB) and Al Maktoum International (DWC). The role demands rapid response within 3 minutes, incident assessment, and coordination with AFS during emergencies, including directing evacuees and maintaining safety records.

Required training includes fire warden and basic extinguisher courses, with First Aid and Health & Safety certifications preferred.

Qualifications

• Fire warden or equivalent safety training is required.
• Basic fire extinguisher training and first aid certification preferred.
• Health and safety certification is advantageous.
• Experience in fire safety, security or emergency response is a plus.

Responsabilités

• Respond to fire alarm activations within 3 minutes in airport zones.
• Assess incidents and communicate findings to AFS control room.
• Assist firefighting within training scope and activate call points when needed.
• Direct passengers and staff during evacuations and coordinate with teams.
• Conduct inspections of portable fire extinguishers and report defects.
• Maintain incident records and support post-incident procedures.

Connaissances

Communication skills

Fire safety knowledge

Emergency response

Situational awareness

Teamwork

Fire safety inspections

Radio communication

Formation

Fire warden training

Fire extinguisher training

First aid certification

Health and safety certification

Description du poste

Job description

Job Summary

The Fire Alarm First Responder is responsible for responding to fire alarm activations within designated airport zones within 3 minutes, assessing incidents, supporting emergency evacuations, and maintaining fire safety standards. The role also involves inspecting fire safety equipment, identifying hazards, and reporting defects to help ensure a safe environment for passengers, staff, and airport personnel.

Key Responsibilities

• Respond to fire alarm activations and reported fires within designated airport zones within 3 minutes.
• Assess incidents, identify confirmed or false alarms, and immediately communicate findings to the Airport Fire Services (AFS) Control Room.
• Assist with firefighting activities within the scope of training and competence, and activate manual call points when required.
• Support emergency evacuations by directing passengers and staff to designated safe areas.
• Coordinate with airport staff, fire commanders, and emergency response teams during incidents.
• Establish and maintain safety cordons, restrict unauthorized access to affected areas, and assist with assembly point management.
• Gather and communicate incident information, including potential hazards and missing persons, to the relevant authorities.
• Escalate incidents when fires spread or evacuation procedures require further action.
• Prepare incident reports and assist with post-incident procedures.
• Conduct periodic inspections and testing of portable fire extinguishers in accordance with applicable UAE Fire Code and NFPA requirements.
• Maintain accurate fire equipment inspection and maintenance records using the designated reporting system.
• Conduct routine safety and housekeeping inspections within assigned patrol zones and report hazards, defects, or damaged fire safety equipment.
• Maintain familiarity with fire exits, evacuation routes, emergency equipment, and airport safety procedures.
• Participate in fire evacuation drills and ensure compliance with airport smoking, health, safety, and security policies.
• Maintain radio communication with the AFS Control Room and report security incidents to the appropriate department.

Work Location and Schedule

• Work across designated areas of Dubai International Airport (DXB) and Al Maktoum International Airport (DWC), as assigned.
• Work on a 12-hour rotational shift pattern covering 24 hours a day, 7 days a week, including weekends and public holidays.
• Comply with all airport access, safety, security, and operational procedures.

Skills

Requirements

Qualifications and Certifications

• Fire Warden training or equivalent fire safety training.
• Basic Fire Extinguisher Training.
• First Aid certification.
• Health and Safety certification.
• Previous Fire Warden or Security experience is preferred.

Experience

• Entry-level candidates are welcome to apply.
• Candidates with up to 2 years of relevant experience are preferred.
• Experience in fire safety, security services, emergency response, aviation, or facilities management is an advantage.

Required Skills

• Good verbal and written communication skills.
• Basic knowledge of fire safety procedures, fire extinguishers, and emergency evacuation protocols.
• Ability to respond calmly and effectively during emergencies.
• Strong situational awareness and incident reporting skills.
• Ability to follow emergency response procedures and work effectively within a team.
• Ability to conduct basic fire safety inspections and identify hazards or equipment defects.
• Familiarity with radio communication and emergency coordination is an advantage.

Additional Requirements

• Ability to obtain an Airport Security Pass.
• Ability to obtain an Airport Driving Permit and Vehicle Pass, where applicable.
• Willingness to undertake additional training in ramp safety, airside operations, and relevant airport safety procedures.
• Willingness to work rotating shifts, including nights, weekends, and public holidays.
• Commitment to complying with company policies, airport regulations, mandatory training, and health and safety requirements.