Financial Support Specialist - Automotive Aftersales

AlFuttaim; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Al-Futtaim Automotive in Dubai seeks an experienced Financial Support Specialist to bolster the Toyota and Lexus Aftersales finance function. You will manage revenue collection, accounts receivable, invoicing, and reporting, while upholding strong internal controls and procedural compliance across locations.

The role requires SAP proficiency, meticulous attention to detail, and the ability to coordinate with Location Managers and Finance teams to improve financial processes and minimize risk.

Qualifications

• Bachelor's degree in Finance, Accounting, or a related field.
• 3 to 5 years of experience in a financial role.
• Experience in automotive industry is preferred.
• Proficiency in SAP and financial reporting tools.

Responsibilities

• Oversee revenue collection and cash management.
• Manage accounts receivable and credit control.
• Process invoices and sales documentation.
• Prepare financial reports and reconciliations.
• Monitor expenditure and Capex.
• Ensure compliance with SOPs and controls.

Skills

Accounting knowledge

SAP

Accounts receivable

Credit control

Financial reporting

Cash management

Reconciliation

MIS reporting

Education

Bachelor's degree in Finance or Accounting

Tools

SAP

Ariba

Job description

Financial Support Specialist - Automotive Aftersales Job Snapshot - Role: Financial Support Specialist - Location: Dubai, United Arab Emirates - Industry: Automotive - Function: Accounting-Finance - Experience: 3 to 5 years in a financial role, preferably within the automotive industry - Job Type: Full Time - Work Arrangement: On-site

Position Overview Al-Futtaim Automotive is seeking an experienced Financial Support Specialist to support the Toyota and Lexus (TY and LX) Aftersales division in Dubai, United Arab Emirates. The role focuses on revenue collection, accounts receivable management, credit control, invoicing, financial reporting, cost monitoring, and compliance with established financial procedures. Reporting to the Finance Business Partner, the Financial Support Specialist will oversee daily financial transactions, monitor outstanding customer balances, manage credit-related documentation, and support accurate financial reporting across aftersales operations. The successful candidate will work closely with Location Managers, Finance teams, and operational stakeholders to improve financial processes, strengthen internal controls, and minimize financial risks. This position requires strong accounting knowledge, practical experience with SAP, attention to detail, and the ability to manage multiple financial responsibilities efficiently.

Job Details - Country: United Arab Emirates - City: Dubai - Industry: Automotive - Function: Accounting-Finance - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site

Key Responsibilities

Revenue Collection and Cash Management

• - Manage revenue collections received through different payment methods.
• - Ensure current-dated cheques are handed over to the Collection Agent on the same day.
• - Monitor and process post-dated cheques (PDCs) according to established procedures.
• - Ensure applicable daily collections are deposited through the Cash Deposit Machine (CDM).
• - Reconcile daily collections against SAP financial reports.
• - Monitor cheque clearance and follow up on bounced cheques.
• - Coordinate cheque refunds and maintain supporting documentation.
• - Ensure collection records are properly archived in accordance with standard operating procedures.
• - Conduct surprise cash counts at relevant locations.
• - Maintain oversight of daily cash and cheque collection activities.
• - Verify that collected revenue is deposited and reported within required timelines.
• - Identify collection discrepancies and coordinate corrective action with relevant stakeholders.

Accounts Receivable and Credit Control

• - Monitor accounts receivable reports to identify outstanding and overdue customer invoices.
• - Follow up with relevant teams to support timely collection of customer balances.
• - Maintain accurate records of credit customers and approved credit facilities.
• - Record customer credit limits, payment terms, and required supporting documentation.
• - Reconcile customer accounts and investigate outstanding differences.
• - Review and validate customer credit limit increase requests.
• - Coordinate with Location Managers regarding overdue accounts and collection concerns.
• - Escalate unresolved accounts receivable issues through appropriate management channels.
• - Support effective credit control practices across aftersales operations.
• - Maintain accurate records to support customer account reviews and financial reporting.

Invoicing and Sales Transaction Management

• - Process and post customer invoices accurately and within required timelines.
• - Manage financial documentation relating to internal and external sales transactions.
• - Verify that required documentation is complete before vehicle or product deliveries.
• - Prepare and review invoice summaries.
• - Monitor sales returns & ensure accurate financial processing.
• - Verify revenue & provision entries for accuracy.
• - Review applicable assignee clauses & supporting documentation.
• - Coordinate with relevant operational teams to resolve invoicing discrepancies.
• - Provide guidance on financial compliance requirements affecting sales transactions.
• - Maintain accurate transaction records in SAP.

Financial Reporting and Reconciliation

• - Prepare and maintain financial information required for management reporting.
• - Support accurate reconciliation of revenue collections across relevant locations.
• - Perform nationwide revenue reconciliation activities.
• - Review financial transactions and identify discrepancies requiring investigation.
• - Coordinate with Management Information Systems (MIS) teams to obtain reports and analysis.
• - Maintain supporting financial schedules and documentation.
• - Assist the Finance Business Partner with financial reporting requirements.
• - Support timely submission of financial information to relevant stakeholders.
• - Contribute to the accuracy and reliability of aftersales financial records.

Operating Expenditure and Capital Expenditure Control

• - Support monitoring and reporting of operating expenditure (Opex).
• - Assist with capital expenditure (Capex) reporting and financial oversight.
• - Review relevant expenditure information against established financial procedures.
• - Monitor outstanding purchase orders & coordinate monthly clearance activities.
• - Generate spend reports using Ariba.
• - Identify potential opportunities for cost reduction.
• - Recommend cost-saving initiatives based on financial analysis.
• - Assist with forecasting activities using relevant financial planning tools.
• - Support effective expenditure monitoring and cost governance.

Financial Controls and Compliance

• - Ensure financial transactions comply with Al-Futtaim Motors (AFM) standard operating procedures.
• - Verify that transactions follow established approval & authority levels.
• - Review supporting documents to confirm the accuracy and legitimacy of financial activities.
• - Verify payer legitimacy when processing relevant transactions.
• - Monitor workshop processes & claims from a financial control perspective.
• - Identify transactions that do not meet approved financial requirements.
• - Support the investigation of unauthorized jobs.
• - Maintain accurate records of financial reviews & compliance activities.
• - Conduct document audits to identify discrepancies & procedural gaps.
• - Recommend corrective measures to strengthen financial controls.

Financial Risk Management

• - Identify financial risks associated with revenue collections & customer credit accounts.
• - Monitor overdue balances & unresolved payment issues.
• - Review transactions for compliance with approved financial procedures.
• - Coordinate with relevant stakeholders to address identified financial risks.
• - Support appropriate escalation of unresolved financial control concerns.
• - Monitor expenses eligible for insurance coverage.
• - Assist with insurance renewal-related activities.
• - Maintain documentation required for financial risk reviews & audit purposes.
• - Contribute to improvements in financial oversight & operational efficiency.

Fixed Asset Register Management

• - Maintain the Fixed Asset Register in accordance with company requirements.
• - Ensure relevant fixed asset information is accurately recorded.
• - Review supporting documentation for fixed asset records.
• - Coordinate with relevant departments to resolve asset-related discrepancies.
• - Support accurate financial reporting & internal control over fixed asset information.

SAP Transaction Monitoring and Team Support

• - Supervise cash and cheque transaction processing in SAP.
• - Verify the accuracy of financial entries & supporting documents.
• - Guide relevant teams on financial procedures & transaction requirements.
• - Coordinate with Finance & operational stakeholders to resolve processing issues.
• - Support accurate recording of revenue & collection activities.
• - Identify opportunities to improve financial transaction processing.
• - Assist team members with financial documentation & compliance requirements.
• - Maintain effective communication regarding outstanding transactions & corrective actions.

Financial Documentation and Audit Support

• - Ensure financial documents are maintained & archived according to company procedures.
• - Organise transaction records for future verification & audit requirements.
• - Review supporting documentation for completeness & accuracy.
• - Assist with internal document audits.
• - Coordinate with relevant departments to obtain missing financial information.
• - Maintain appropriate records of collections, invoices, credit facilities & financial approvals.
• - Support audit-related enquiries through accurate documentation & timely information sharing.

Operational Coordination and Process Improvement

• - Work closely with the Finance Business Partner to support aftersales financial operations.
• - Coordinate with Location Managers on revenue collection & credit control matters.
• - Collaborate with Finance, MIS, and operational teams to improve reporting accuracy.
• - Identify opportunities to simplify financial processes & improve efficiency.
• - Recommend practical improvements to collection, reconciliation, & documentation procedures.
• - Support consistent implementation of financial policies across relevant locations.
• - Complete additional financial and administrative tasks assigned by management.

Required Skills and Competencies

• - Strong knowledge of accounting and financial transaction processing.
• - Experience managing accounts receivable and customer credit control.
• - Understanding of revenue collection and cash management procedures.
• - Ability to reconcile customer accounts & investigate financial discrepancies.
• - Proficiency in SAP & financial reporting systems.
• - Experience using Microsoft Office applications.
• - Familiarity with financial reporting & expenditure monitoring.
• - Understanding of invoicing, credit limits, & payment terms.
• - Knowledge of internal financial controls & standard operating procedures.
• - Ability to review financial documentation & identify compliance issues.
• - Strong analytical and problem‑solving capabilities.
• - Excellent attention to detail & commitment to accuracy.
• - Effective written & verbal communication skills.
• - Strong coordination & stakeholder management abilities.
• - Ability to work independently with minimal supervision.
• - Good organizational & time management skills.
• - Ability to manage multiple tasks & reporting deadlines.
• - Proactive approach to financial risk identification & process improvement.

Qualifications and Experience

• - Bachelor 's degree in Finance, Accounting, or a related field.
• - 3 to 5 years of experience in a financial role.
• - Previous experience in the automotive industry is preferred.
• - Proven experience in accounts receivable and credit control management.
• - Proficiency in SAP & financial reporting tools.
• - Practical knowledge of financial transaction processing & reconciliation.
• - Ability to manage financial records & support compliance with established procedures.

The Financial Support Specialist reports to the Finance Business Partner and supports the Toyota and Lexus Aftersales division. The position involves regular coordination with Location Managers, Finance personnel, MIS teams, and other operational stakeholders. The role requires accurate financial monitoring, timely follow‑up on outstanding transactions, and consistent compliance with company financial policies.

Key Performance Priorities

• - Timely and accurate daily revenue collection and reporting.
• - Effective management of cash and cheque transactions.
• - Accurate SAP reconciliation and financial recordkeeping.
• - Reduction of overdue accounts receivable balances.
• - Compliance with customer credit limits and approved payment terms.
• - Accurate invoicing and complete delivery documentation.
• - Timely purchase order clearance and expenditure reporting.
• - Effective financial controls and transaction verification.
• - Accurate revenue reconciliation across relevant locations.
• - Proper maintenance of financial documents and the Fixed Asset Register.
• - Identification of cost‑saving opportunities and financial risks.
• - Improved coordination between Finance and aftersales operations.

Job Reference

Job Requisition ID: 181630

About Al-Futtaim Automotive

Al-Futtaim Automotive is a regional mobility business operating across eight countries in the Middle East, Asia, and North Africa. The division represents more than 25 internationally recognized automotive and mobility brands, offering products and services across passenger vehicles, commercial vehicles, and industrial equipment. Its operations are supported by integrated logistics, leasing, aftersales, and financial services, providing customers with solutions throughout the mobility journey. Al-Futtaim Automotive focuses on innovation, digital transformation, and customer experience while developing mobility solutions that respond to the changing needs of individuals, businesses, and communities. With more than 9,000 employees, the business promotes collaboration, professional development, and continuous improvement across its operations.

About Al-Futtaim Group

Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified privately held regional business operating across more than 20 countries. The Group employs more than 40,000 people and operates across automotive, financial services, real estate, retail, and healthcare. Its portfolio represents more than 200 internationally recognized brands, including Toyota, Lexus, IKEA, ACE, and Marks & Spencer. Al-Futtaim focuses on enriching lives and supporting communities through digital innovation, artificial intelligence, sustainable growth, and strategic partnerships. The Group aims to create long‑term value for customers, employees, communities, and business partners while building a responsible legacy for future generations.