Field Supervisor

CLIENT OF VENTURE PLUS CONSULTANCY SERVICES LLC; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

Ventures Middle East seeks a Field Supervisor to oversee fieldwork for market research projects. You will recruit, training and manage field staff, including interviewers and mystery shoppers, to meet project requirements and timelines.

You will ensure quality control, report progress to the Project Manager, and support field teams in addressing operational challenges while maintaining confidentiality and data integrity.

Qualifications

• Proven experience in market research data quality control or a related role.
• Problem-solving skills with a keen eye for detail.
• Excellent knowledge of research methodologies and data collection techniques.

Responsibilities

• Manage the existing pool of interviewers and mystery shoppers, including monitoring availability, performance and deployment; recruit new interviewers/shoppers as required to meet project requirements and fieldwork targets.
• Conduct pilot interviews and report findings, observations and needed adjustments to the Project Manager/Operations Manager.
• Ensure field staff are adequately trained and understand project objectives, methodology, questionnaire and fieldwork requirements.
• Review and inspect project documents to ensure accuracy and alignment with the questionnaire and project requirements.
• Monitor fieldwork activities, identify issues, and report challenges to Field Manager/Operations Manager.
• Provide regular updates on progress, targets, challenges and requirements to the Field Manager/Operations Manager.
• Prepare and maintain interviewer/shoppers quota sheets and allocation plans; ensure implementation.
• Ensure fieldwork is conducted according to approved methodology, timelines, quotas and quality standards.
• Assist the Field Manager with quality control and validation processes, including reviewing completed interviews and visits.

Skills

Market research

Data quality control

Problem-solving

Attention to detail

Research methodologies

Education

Bachelor's degree in business, Marketing, Statistics

Job description

Ventures Middle East is a leading Management Consulting Firm amp Digital Solutions provider offering technology-focused project tracking and intelligence-driven consultancy With AI-powered analytics we deliver actionable insights to empower businesses and drive success Our seasoned team combines regional knowledge with cutting-edge strategies to ensure organizations thrive amid complexity Ventures Middle East understands the complexities of today s markets and how crucial accurate information is for both government entities and leading businesses We tailor our approach to each project with a simple Goal empower you to make informed decisions with confidence unlocking new opportunities and navigating the dynamic landscape ahead

Job Summary

The Field Supervisor oversees the execution of fieldwork for market research studies They execute qualitative and quantitative research by recruiting training and managing field staff They also follow quality control procedures provide regular updates to clients and ensure the final data is delivered within the agreed timeline and budget

Roles amp Responsibilities

Manage the existing pool of interviewers and mystery shoppers including monitoring their availability performance and deployment and recruiting new interviewers shoppers when required to meet project requirements and fieldwork targets Conduct pilot interviews and report the findings observations and any required adjustments to the Project Manager Operations Manager Ensure that field teams interviewers and mystery shoppers receive adequate training and fully understand the project objectives methodology questionnaire and fieldwork requirements Review and inspect all project-related documents to ensure they are current accurate and aligned with the approved questionnaire script and project requirements Monitor fieldwork activities closely and identify any operational issues obstacles or challenges encountered during fieldwork reporting them promptly to the Field Manager Operations Manager Monitor interviewer and mystery shopper performance including quality productivity adherence to methodology and compliance with project requirements Conduct regular field checks and provide feedback and guidance to interviewers and shoppers to ensure the required quality standards are maintained Assist the Field Manager with all quality control and validation processes including reviewing completed interviews visits and identifying any quality issues or deviations Provide regular updates on project progress fieldwork status achieved targets challenges and outstanding requirements to the Field Manager Operations Manager Conduct interviews or field visits when required to support the team address operational challenges or ensure continuity of fieldwork Prepare and maintain interviewer shoppers quota sheets and allocation plans when required and follow up on their implementation Ensure that fieldwork is conducted according to the approved methodology timelines quotas and quality standards Support the Field Manager in achieving project targets within the agreed timelines while maintaining the required quality standards

Qualifications

Proven experience in market research data quality control or a related role Problem-solving skills with a keen eye for detail Excellent knowledge of research methodologies and data collection techniques Familiarity with data cleaning validation and manipulation techniques

Accountabilities

Project delivery as per deadline For project framework To uphold client confidentiality Qualifications Bachelor's degree in business, Marketing, Statistics. At least 2 to 4 years previously working in market research agency Language: Arabic is Mandatory. Fluency in the English language