Field Operations Lead - Market Research & Data Quality

Ventures-Middle-East-LLC; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Ventures Middle East is seeking a Field Supervisor to oversee fieldwork for market research studies. You will recruit, train, and manage field staff, ensuring data quality and timely delivery within budget.

The role requires 2–4 years of experience in market research, fluency in English and Arabic, and strong knowledge of research methodologies. You will report to the Project Manager and coordinate with clients to meet objectives.

Qualifications

• Bachelor's degree in business, Marketing, Statistics.
• 2–4 years experience in market research agency.
• Language: Arabic is mandatory; fluency in English.
• Proven experience in market research, data quality control, or a related role.
• Knowledge of research methodologies and data collection techniques.
• Familiarity with data cleaning, validation and manipulation techniques.

Responsibilities

• Manage the existing pool of interviewers and mystery shoppers, including monitoring availability, performance, and deployment, and recruiting new interviewers/shoppers when required to meet project requirements and fieldwork targets.
• Conduct pilot interviews and report findings, observations, and any adjustments to the Project Manager/Operations Manager.
• Ensure field teams understand project objectives, methodology, questionnaire, and fieldwork requirements.
• Review project documents to ensure they are current and aligned with the approved questionnaire/script and project requirements.
• Monitor fieldwork activities and report any issues to the Field Manager/Operations Manager.
• Monitor interviewer and mystery shopper performance, including quality and adherence to methodology.
• Provide feedback to interviewers and shoppers to maintain quality standards.
• Assist the Field Manager with quality control and validation processes, including reviewing completed interviews/visits for issues or deviations.
• Provide regular updates on project progress and fieldwork status to the Field Manager/Operations Manager.
• Conduct interviews or field visits as needed to support continuity of fieldwork.

Skills

Arabic language

English language

Education

Bachelor's degree in business/Marketing/Statistics

Job description

Ventures Middle East is seeking a Field Supervisor to oversee fieldwork for market research studies. You will recruit, train, and manage field staff, ensuring data quality and timely delivery within budget.

The role requires 2–4 years of experience in market research, fluency in English and Arabic, and strong knowledge of research methodologies. You will report to the Project Manager and coordinate with clients to meet objectives.