Field Operations Lead for Market Research & QA

CLIENT OF VENTURE PLUS CONSULTANCY SERVICES LLC; Dubai; On-site; AED 100,000 - 167,000; Full time

Job summary

Ventures Middle East seeks a Field Supervisor to oversee fieldwork for market research projects. You will recruit, training and manage field staff, including interviewers and mystery shoppers, to meet project requirements and timelines.

You will ensure quality control, report progress to the Project Manager, and support field teams in addressing operational challenges while maintaining confidentiality and data integrity.

Qualifications

• Proven experience in market research data quality control or a related role.
• Problem-solving skills with a keen eye for detail.
• Excellent knowledge of research methodologies and data collection techniques.

Responsibilities

• Manage the existing pool of interviewers and mystery shoppers, including monitoring availability, performance and deployment; recruit new interviewers/shoppers as required to meet project requirements and fieldwork targets.
• Conduct pilot interviews and report findings, observations and needed adjustments to the Project Manager/Operations Manager.
• Ensure field staff are adequately trained and understand project objectives, methodology, questionnaire and fieldwork requirements.
• Review and inspect project documents to ensure accuracy and alignment with the questionnaire and project requirements.
• Monitor fieldwork activities, identify issues, and report challenges to Field Manager/Operations Manager.
• Provide regular updates on progress, targets, challenges and requirements to the Field Manager/Operations Manager.
• Prepare and maintain interviewer/shoppers quota sheets and allocation plans; ensure implementation.
• Ensure fieldwork is conducted according to approved methodology, timelines, quotas and quality standards.
• Assist the Field Manager with quality control and validation processes, including reviewing completed interviews and visits.

Skills

Market research

Data quality control

Problem-solving

Attention to detail

Research methodologies

Education

Bachelor's degree in business, Marketing, Statistics

Job description

Ventures Middle East seeks a Field Supervisor to oversee fieldwork for market research projects. You will recruit, training and manage field staff, including interviewers and mystery shoppers, to meet project requirements and timelines.

You will ensure quality control, report progress to the Project Manager, and support field teams in addressing operational challenges while maintaining confidentiality and data integrity.