Field Solutions Engineer - Autonomy for Defense Missions

Shield AI; Abu Dhabi; On-site; AED 350,000 - 550,000; Full time

Job summary

Shield AI is seeking a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems.

The role focuses on international customer engagements in the Middle East, translating customer mission needs into credible Hivemind concepts, and collaborating with BD, Product, and Engineering teams to deliver tailored technical narratives and demos.

Qualifications

• 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related technical customer-facing roles.
• Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
• Experience supporting international defense, security, aerospace, government, or advanced technology customers.
• Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.

Responsibilities

• Serve as a customer-facing technical expert for Hivemind autonomy solutions in international markets, with emphasis on Middle East customer engagements.
• Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
• Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
• Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
• Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
• Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
• Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
• Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
• Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing.
• Monitor relevant developments in autonomy, AI, unmanned systems, mission software, defense technology, and regional defense modernization priorities to inform customer conversations and product feedback.
• Build trusted relationships with customer technical stakeholders, regional partners, and internal cross-functional partners.
• Operate independently across complex international customer engagements while keeping internal stakeholders aligned and informed.
• Support regional engagement strategies by tailoring technical messaging, demos, and solution concepts to Middle East customer missions, operating environments, and partnership models.

Skills

Solutions engineering

Autonomy/AI systems

Customer engagement

Technical sales

Demos/briefings

Cross-functional teamwork

Python

C++

Travel

Tools

Linux

APIs/SDKs

Autonomy software

Job description

Shield AI is seeking a Field Solutions Engineer, Hivemind to support technical sales, customer engagements, demonstrations, and capture activities for Hivemind, Shield AI’s autonomy solution for intelligent, mission-capable unmanned systems.

The role focuses on international customer engagements in the Middle East, translating customer mission needs into credible Hivemind concepts, and collaborating with BD, Product, and Engineering teams to deliver tailored technical narratives and demos.