Field Operations Technician Dubai UAE

TALENTMATE; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Moove is seeking a Field Operations Technician in Dubai to join our 24/7 fleet support. You will respond to live incidents, reposition vehicles, and coordinate with remote teams to ensure quick handovers and accurate reporting.

Ideal candidates hold a UAE driving license, speak fluent English, and can operate in varying weather and shift patterns. This hands-on role requires safety-first execution and strong time management.

Qualifications

• Valid UAE driving licence with 3+ years driving experience.
• Fluent in English and comfortable with digital tools.
• Able to work in outdoor conditions and varying weather.
• Strong time management and reliability for field operations.

Responsibilities

• Respond to live vehicle incidents and perform on-road interventions.
• Reposition vehicles across zones and support recovery when needed.
• Coordinate with depot and remote teams for handovers and reporting.
• Maintain safety standards and complete field documentation promptly.

Skills

UAE driving licence

Fluent English

Time management

Safety awareness

Education

High school diploma

Tools

Mobile apps

Job description

About Moove

Moove is building the world’s largest fleet and best-in-class technologies to power mobility platforms. Our flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue-based financing model, enabling underserved mobility entrepreneurs to thrive.

Job Description

Moove is building the world’s largest fleet and best-in-class technologies to power mobility platforms. Our flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue-based financing model, enabling underserved mobility entrepreneurs to thrive.

About The Role

As Field Operations Technician, you are responsible for on road vehicle response and fleet continuity. When a vehicle needs physical intervention, whether due to a breakdown, an incident, or a repositioning requirement, you attend, assess, and act. You are the direct link between the remote operations team and the vehicle on the ground.

This is a hands‑on field role operating within the fleet operations function. You will respond to live incidents, reposition vehicles across operational zones, support recovery when a vehicle cannot return to depot under its own operation, and coordinate with the remote and depot teams to ensure clean handovers and accurate reporting. You will work on rotating shifts across a 24/7 operation.

What You’ll Be Doing

On-Road Vehicle Intervention

• Respond to live vehicle incidents, breakdowns, and situations requiring physical intervention on public and private roads
• Assess the situation on arrival, take the appropriate action, and communicate clearly with the remote operations team throughout
• Safely operate and drive vehicles on public and private roads for deployment, repositioning, and service needs
• Ensure every intervention is resolved to the required standard before returning the vehicle to service or coordinating handover to the depot team

Field Operations and Fleet Support

• Reposition vehicles across operational zones as directed by the operations team to maintain fleet availability
• Support vehicle recovery when a vehicle cannot return to the depot under its own operation
• Respond to operational requirements as they arise across your shift, prioritising safety and minimal downtime at all times
• Coordinate with depot operations, remote operators, and the Fleet Operations Manager to ensure seamless handovers and accurate status updates

Safety, Compliance, and Reporting

• Uphold Moove AV safety standards in every field task, inside and outside vehicles
• Complete field reports, incident logs, and documentation accurately and promptly after each response
• Follow established SOPs for every intervention type and escalation anything that falls outside standard procedures
• Maintain your own vehicle, equipment, and readiness to the standard required for rapid deployment at any point in your shift

Shift and Team Contribution

• Work a rotating shift schedule covering morning, evening, and overnight windows, six days on and one day off
• Remain reachable and deployable throughout your shift, managing your position and availability in line with operational demand
• Adapt to schedule and task changes based on live operational needs and maintain the same response standard regardless of conditions

What You Will Need For This Position

Valid UAE driving licence with a minimum of three years of driving experience and a good driving record.

• Good understanding of UAE road regulations, traffic rules, and RTA requirements
• Comfortable and confident operating vehicles under varying conditions
• Able to assess situations quickly, make clear decisions under pressure, and act without requiring instruction.
• Technically comfortable with modern apps, digital systems, and communication platforms.
• Strong time management and reliability
• Able to work outdoors across varying weather conditions for extended periods
• Fluent in English
• Prior experience in field operations, logistics, emergency response, or a similar hands‑on operational role is an advantage
• High school diploma or equivalent required

What Does Success Look Like

• Vehicles are returned to service quickly and to the required standard after every intervention
• Your field reports are accurate, complete, and submitted without delay
• There are zero safety or compliance gaps on your watch
• The operations team knows exactly where you are, what you are doing, and can rely on your response.
• Downtime caused by on-road incidents is minimised.

Who You'll Be Working with

Directly reporting to our Fleet Operations Manager, and closely working with our Operations Team.

About The Team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like‑minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

EEO Statement

Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice

Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

Job Details

Role Level: Not Applicable

Work Type: Full-Time

Country: United Arab Emirates

City: Dubai

Company Website: https://www.moove.io

Job Function: Field Sales & Outdoor Services Company Industry/

Sector: Financial Services