Field IT Support Engineer - Network, CCTV & Devices

Confidential Company; Abu Dhabi, Sharjah; On-site; AED 40,000 - 90,000; Full time

Job summary

Confidential Company seeks a hands-on IT Support Engineer to deliver field-based support across multiple Abu Dhabi locations. You will troubleshoot LAN/WAN, TCP/IP, DHCP/DNS, and Wi‑Fi, while managing CCTV and IP surveillance systems including NVR/DVR configurations.

You must have 2–5 years of IT or field support experience, strong customer-facing skills, and a UAE driving license preferred. The role involves coordinating with vendors and maintaining asset records.

Qualifications

• 2–5 years of IT support or field support experience.
• Strong TCP/IP, DHCP, DNS, VLAN knowledge.
• Hands-on with CCTV, NVR/DVR, and network video systems.
• Ability to work independently under time pressure.
• Valid UAE driving license preferred.

Responsibilities

• Provide L1/L2 IT and network field support across multiple sites.
• Troubleshoot LAN/WAN, WLAN, routers and switches.
• Configure and troubleshoot CCTV systems, IP cameras, NVR/DVR.
• Install and troubleshoot printers, workstations, UPS and IT equipment.
• Maintain site documentation and incident records.

Skills

Network troubleshooting

Field support

TCP/IP

LAN/WAN

Wi-Fi

CCTV systems

NVR/DVR

Windows troubleshooting

Printer support

UPS handling

Tools

Cisco routers

Wireless access points

NVR/DVR equipment

Job description

Confidential Company seeks a hands-on IT Support Engineer to deliver field-based support across multiple Abu Dhabi locations. You will troubleshoot LAN/WAN, TCP/IP, DHCP/DNS, and Wi‑Fi, while managing CCTV and IP surveillance systems including NVR/DVR configurations.

You must have 2–5 years of IT or field support experience, strong customer-facing skills, and a UAE driving license preferred. The role involves coordinating with vendors and maintaining asset records.