Field Engineer – Digital Print & Imaging Solutions

FUJIFILM Middle East & Africa; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Fujifilm Middle East & Africa is seeking a Technical Engineer to deliver second-line technical support, installation, maintenance, and troubleshooting of Fujifilm Toner-based products across the Middle East & Africa region. The role supports customers, distributors, and internal teams to ensure equipment performance and customer satisfaction, with regular communication using defined platforms.

You will train customers, assist sales during demonstrations, and help expand the Print business with

Qualifications

• Bachelor’s degree or diploma in a relevant technical field is required.
• 3–7 years in technical support, field service, or equipment maintenance.
• Experience in digital/production printing or graphic communications is preferred.
• Regional Middle East experience is an advantage.

Responsibilities

• Install, configure, commission, and maintain Graphic Communications equipment and software.
• Provide technical troubleshooting for hardware, software, workflow, and print quality issues.
• Support escalations and coordinate with regional/global teams as needed.
• Prepare technical reports and service documentation per company standards.
• Provide technical assistance to customers, distributors, and partners.
• Conduct operator and customer training on equipment usage and maintenance.

Skills

Customer Focus

Problem Solving

Technical Aptitude

Communication Skills

Teamwork and Collaboration

Planning and Organization

Adaptability

Attention to Detail

Commitment to Quality and Safety

Education

Bachelor’s or Diploma in Electronics/Electrical/Mechanical/Mechatronics/Printing Technology

Tools

Digital Printing Systems

Production Print Equipment

Inkjet & Toner Technologies

Wide Format Printing

Color Management

Print Workflow Software

Networking & System Integration

Mechanical & Electrical Troubleshooting

Job description

Fujifilm Middle East & Africa is seeking a Technical Engineer to deliver second-line technical support, installation, maintenance, and troubleshooting of Fujifilm Toner-based products across the Middle East & Africa region. The role supports customers, distributors, and internal teams to ensure equipment performance and customer satisfaction, with regular communication using defined platforms.

You will train customers, assist sales during demonstrations, and help expand the Print business with