FB Service Expert - Ajman Saray a Luxury Collection Resort

Marriott Hotels Resorts; Ajman; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Ajman, UAE, seeks a Guest Service Expert to enhance guest experiences through exceptional service and teamwork. Responsibilities include serving meals, maintaining clean work areas, and ensuring guest satisfaction. Ideal candidates should have a high school diploma and demonstrate effective communication skills. This role may require physical activity, including lifting and moving objects. Join us to create memorable experiences for our guests.

Qualifications

• Ability to create a memorable experience for guests.
• Capable of standing, walking, and moving for extended periods.
• Ability to lift and carry up to 25 pounds independently.

Responsibilities

• Set tables and communicate with the kitchen.
• Interact with and serve guests.
• Maintain cleanliness of work areas and supplies.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table; they are about creating a memorable and unique experience for our guests with food and drinks on the side. Our Guest Service Experts take initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

Regardless of the position, success depends on creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining professional appearance and communication. Guest Service Experts will be on their feet and moving around—standing, sitting, or walking for extended periods; managing menus by reading and visually verifying information; and taking a hands-on approach to work—lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds alone, and up to 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping. Performing these duties well (along with other reasonable job responsibilities) is essential to providing excellent service for our guests and supporting our business every day.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: None.
• License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive environment. We are committed to nondiscrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law.