FandB Attendant Waiter Waitress

Novotel Hotels; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Novotel World Trade Centre in Dubai is seeking an experienced F&B Attendant to greet guests, take orders, and deliver food and drinks with accuracy while maintaining high service standards.

You will manage payments via POS, assist in setup for events, and help keep dining areas clean and organized. A high school diploma and hospitality experience are preferred; shifts may include evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Previous hospitality/restaurant experience preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and under pressure.
• Willingness to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet and serve customers professionally.
• Take orders and relay to kitchen/bar staff.
• Serve food and beverages accurately and timely.
• Maintain cleanliness and organization of dining areas.
• Assist in setting up dining rooms or banquet spaces for events.
• Handle guest inquiries and resolve complaints promptly.
• Upsell menu items and promote specials.
• Follow all safety and sanitation procedures.
• Cash handling and processing payments.
• Operate and maintain point-of-sale systems.
• Assist in inventory restocking and supplies management.
• Participate in training programs and continuous learning.
• Collaborate with kitchen, housekeeping, and front desk to ensure guest satisfaction.

Skills

Customer service

Communication

Teamwork

Hospitality

Cash handling

Education

High school diploma

Tools

POS systems

Job description

Job Description:

Company Description

Novotel World Trade Centre is looking for an experienced F&B Attendant who will be responsible for cash handling, operating POS systems, inventory management, assisting with special events & exhibitions, providing feedback on menu selections, maintaining grooming standards, training new team members, and collaborating with other departments. Adaptability, pro-activity, and teamwork are key qualities for success in this role.

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Job Description

• Greet and serve customers in a friendly and professional manner.
• Take food and beverage orders and relay them to the kitchen or bar staff.
• Serve food and beverages to guests and ensure orders are accurate and timely.
• Maintain cleanliness and organization of dining and service areas.
• Assist in setting up dining rooms or banquet halls for events.
• Handle guest inquiries and complaints in a prompt and courteous manner.
• Upsell menu items and promote specials to guests.
• Follow all safety and sanitation procedures.
• Cash handling and processing payments from guests.
• Operating and maintaining point-of-sale systems.
• Assisting in inventory management and restocking supplies.
• Participating in training programs and continuous learning opportunities.
• Assisting in planning and executing special events or promotions.
• Providing input and feedback on menu selections and customer preferences.
• Participating in meetings and briefings with management and colleagues.
• Adhering to grooming and dress code standards.
• Assisting in training new team members.
• Collaborating with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.

Qualifications

• High school diploma or equivalent.
• Previous experience in a restaurant or hospitality setting is preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and under pressure.
• Knowledge of food and beverage menus and some basic culinary skills.
• Ability to work well as part of a team.
• Willingness to work evenings, weekends, and holidays as needed.

Additional Information

Your Team And Working Environment

Diverse, young and vibrant team

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Requirements: