Facilities & Workplace Experience Specialist

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

ADIB - Abu Dhabi Islamic Bank seeks a Facilities Management & Administration Specialist in Al Ain to oversee FM&A operations at the Center of Excellence. This role is UAE Nationals only.

You will manage day-to-day facilities operations, general services, and workplace experience, coordinate maintenance, space planning, logistics, and governance, while ensuring safety, compliance, and service excellence across the site.

Qualifications

• Bachelor's degree required in relevant field.

Responsibilities

• Manage all day-to-day Facilities Management operations within the Center of Excellence.
• Coordinate preventive, corrective, and reactive maintenance activities for building systems, equipment, and infrastructure.
• Monitor the performance of FM service providers and contractors to ensure compliance with service levels and standards.
• Ensure timely resolution of facility-related requests, complaints, defects, and service tickets.
• Conduct regular facility inspections and maintain workplace standards across all occupied areas.
• Coordinate office moves, workplace setups, furniture arrangements, and space utilization.
• Support business continuity, workplace readiness, and operational resilience requirements.
• Manage day-to-day general services operations for employees and visitors.
• Coordinate housekeeping, pantry services, stationery supplies, courier services, document handling, and administrative support.
• Oversee hospitality services for meetings and events; manage meeting room operations and audiovisual setup.
• Coordinate visitor management, parking allocation, and logistics activities including asset relocations and deliveries.
• Support onboarding with workspace preparation and access requirements; ensure resource availability.
• Act as primary focal point for FM&A requests and stakeholder coordination within the Center of Excellence.
• Promote a customer-centric service culture and engage stakeholders to improve workplace experience.
• Drive initiatives to improve employee experience, service quality, and process improvements.
• Support FM&A digitalization and automation initiatives; implement efficiency improvements.

Education

Bachelor's degree in Facilities Management, Engineering, Business Administration, Operations Management, or related discipline

Job description

ADIB - Abu Dhabi Islamic Bank seeks a Facilities Management & Administration Specialist in Al Ain to oversee FM&A operations at the Center of Excellence. This role is UAE Nationals only.

You will manage day-to-day facilities operations, general services, and workplace experience, coordinate maintenance, space planning, logistics, and governance, while ensuring safety, compliance, and service excellence across the site.