F&B Supervisor

Anantara; Abu Dhabi; On-site; AED 55,800 - 89,280; Full time

Job summary

Anantara's Qasr Al Sarab Desert Resort by Anantara is seeking an F&B Supervisor to lead restaurant and room service operations on site in Abu Dhabi. You will ensure prompt, courteous service and uphold the brand standards across all guest interactions while maintaining cleanliness and efficiency throughout service hours.

You will supervise staff during shifts, assist with training, and coordinate with kitchen and service teams to deliver a flawless dining experience for every guest.

Responsibilities

• Supervise and coordinate daily restaurant and room service operations.
• Ensure prompt, courteous service and a high standard of guest interaction.
• Oversee staff during shifts, including scheduling and flow management.
• Maintain Anantara Service Standards and enforce revenue and check controls.
• Train and mentor associates to sustain service excellence and teamwork.
• Protect a clean, safe, and sanitary work environment for guests and staff.
• Respond to guest concerns quickly and effectively to maintain satisfaction.
• Communicate with kitchen and front of house to ensure seamless service.
• Assist with floor plans, reservations, and inspection routines as needed.

Job description

## F&B SupervisorApplylocations: Abu Dhabi, United Arab Emiratestime type: Full timeposted on: Posted Yesterdayjob requisition id: JR108455**Job Location:**Qasr Al Sarab Desert Resort By AnantaraAnantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits. • To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Team Member satisfaction and delivery of prompt, courteous service. • Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas. • Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders • During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests. • Assist in maintaining a highly motivated and well trained staff • Open and close shift in accordance with Manager’s Checklist. • Train, maintain and enforce all Anantara Service Standards • Properly execute revenue and check control procedures on shift • Maintain a safe and sanitary work environment for all Associates and guests • Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks) • Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. • Be on the floor during entire meal period and ensure adequate coverage • Ensure that only a quality product is being served • Maintain proper Associate uniform standards • Manage an effective repair and maintenance program through the use of work orders, inspections, etc. • Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling, time adjustments, etc.) • Assist any Associate in his/her job performance, when required, to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates • Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction. • Establish effective communication with Associates to gain their trust and respect through his/her hard work. Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Anantara’s Guarantee of Fair Treatment Policy • Identify and recommend incentive programs, new ideas, and methods of operation