Expert Opportunity - Consumer Insights Manager

Ethos; United Arab Emirates; Remote; AED 329,000 - 379,000; Part time

Job summary

Ethos is seeking an experienced consumer insights manager to help train AI models on professional documents, spreadsheets, and slide decks. You will own the full study lifecycle from discussion guides to insight synthesis, delivering actionable recommendations.

This remote role offers flexible, 5-20 hours per week with ASAP start. Compensation is $70/hour, reflecting expertise in usability research, thematic coding, and clear written communication.

Qualifications

• 4+ years conducting customer or user research across interviews, usability testing, and surveys with ownership of the full study lifecycle.
• Fluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documents.
• Expert-level document, spreadsheet, and slide craftsmanship with excellent written communication and attention to detail.

Responsibilities

• Create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows.
• Translate findings into product recommendations and actionable insights for stakeholders.
• Synthesize feedback from research studies to inform design and development decisions.

Skills

User research

Study lifecycle ownership

Thematic coding

Survey design & statistics

Documentation & communication

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced consumer insights managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

We're looking for consumer insights managers with 4+ years in customer or user research, feedback synthesis, or product discovery to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: moderated usability test findings decks, customer interview synthesis and thematic coding summaries, survey instrument design and analysis writeups, discussion guides and screener criteria for research studies, research repository tagging and insight briefs, and journey map documents translating findings into product recommendations.

• Compensation: $70/hour
• Commitment: Flexible, 5-20 hours per week (or more if desired)
• Location: Fully remote, work on your own schedule
• Start date: ASAP

Qualifications

• 4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
• Fluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documents
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world-leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
• Fluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documents
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail