Executive Housekeeper

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in the hospitality sector is looking for an experienced Executive Housekeeper to lead their housekeeping department. This role is crucial for maintaining the highest standards of cleanliness and guest satisfaction in a luxury hotel setting. You will oversee staff management, implement effective housekeeping procedures, and collaborate with other departments to enhance the overall guest experience. If you have a proven track record in luxury hospitality and a passion for excellence, this is the perfect opportunity to make a significant impact in a beautiful location known for its stunning landscapes and tranquil atmosphere.

Qualifications

• Proven experience as an Executive Housekeeper in a luxury environment.
• Excellent leadership and team management skills required.
• Strong communication and interpersonal skills with a focus on guest satisfaction.

Responsibilities

• Oversee all aspects of the housekeeping department and manage staff.
• Conduct inspections to ensure cleanliness standards are met.
• Handle guest complaints and ensure compliance with health regulations.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Attention to Detail

Interpersonal Skills

Time Management

Education

Bachelor's degree in Hospitality Management

Tools

Hotel Management Software

Microsoft Office Suite

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

We are seeking an experienced and detail-oriented Executive Housekeeper to join our luxury hotel in Ras Al Khaimah, UAE. As the leader of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction throughout our property.

1. Oversee all aspects of the housekeeping department, including staff management, scheduling, and training.
2. Develop and implement housekeeping procedures to maintain exceptional cleanliness standards.
3. Manage department budgets, including control of operating supplies, replacements, and consumables.
4. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure quality standards are met.
5. Collaborate with other department heads to enhance overall guest experience.
6. Handle guest complaints and special requests promptly and professionally.
7. Ensure compliance with health and safety regulations, including proper handling of cleaning chemicals.
8. Implement environmentally friendly practices in housekeeping operations.
9. Maintain accurate inventory records and manage stock levels efficiently.
10. Participate in the hiring, training, and performance evaluation of housekeeping staff.
11. Stay updated on industry trends and implement innovative housekeeping techniques.

Qualifications

1. Proven experience as an Executive Housekeeper in a Luxury Environment or in a similar role within the hospitality industry.
2. Proven track record in managing budgets, operating supplies, and inventory control.
3. Excellent leadership and team management skills.
4. Strong communication and interpersonal abilities, with a focus on guest satisfaction.
5. Exceptional organizational and time management skills.
6. Meticulous attention to detail and ability to maintain high cleanliness standards.
7. Proficiency in hotel management software and Microsoft Office suite.
8. Bachelor's degree in Hospitality Management or related field (preferred).
9. In-depth knowledge of cleaning techniques, equipment, and products.
10. Familiarity with health and safety regulations in the hospitality industry.
11. Ability to work flexible hours, including weekends and holidays.
12. Problem-solving skills and ability to make quick decisions.
13. Knowledge of local hospitality standards and cultural sensitivities in Ras Al Khaimah.
14. Multilingual skills, particularly in Arabic and English, are highly advantageous.