Executive

Department of Economy and Tourism; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

The Department of Economy and Tourism in Dubai seeks an Executive - Technology to support IT operations, infrastructure, networks, databases, applications, and cloud initiatives. You will assist in system enhancements and IT projects under approved standards.

Ideal for a fresh graduate or professionals with up to 1 year of experience, offering hands-on exposure to IT infrastructure, cybersecurity, DevOps, and digital initiatives within a dynamic government environment in the UAE.

Qualifications

• Bachelor’s degree in IT, CS, CE, SE, IS, cybersecurity, or related field.
• Fresh graduate or up to 1 year of relevant experience, including internships or university projects.
• Basic exposure to IT infrastructure, networks, databases, software development, cloud technologies, cybersecurity, or related areas.

Responsibilities

• Support day-to-day IT operations, service requests, incidents, and assigned technical activities.
• Participate in monitoring, testing, maintenance, and basic troubleshooting of IT systems, infrastructure, networks, databases, applications, and services.
• Assist with database monitoring, data validation, backup checks, access requirements, routine maintenance, and technical documentation.
• Assist with network and infrastructure activities related to servers, operating systems, connectivity, wireless services, virtualization, system performance, and documentation.
• Support business applications and software solutions through requirements gathering, testing, issue investigation, implementation, user support, and documentation.

Skills

Fresh graduate

IT basics

Education

Bachelor's degree in IT/CS/CE/SE/IS/cybersecurity

Job description

Job Objective

The Executive - Technology is responsible for supporting assigned IT activities across technology operations, infrastructure, networks, databases, applications, integration, cloud, DevOps, cybersecurity, architecture, governance, and digital initiatives. The Executive contributes to operational support, technical assignments, system enhancements, and IT projects while developing practical knowledge and capabilities across multiple technology areas in accordance with approved standards, procedures, and business requirements.

Key Accountabilities

• Support day-to-day IT operations, service requests, incidents, and assigned technical activities in accordance with approved procedures and service requirements.
• Participate in the monitoring, testing, maintenance, and basic troubleshooting of IT systems, infrastructure, networks, databases, applications, and technology services, escalating complex issues to the relevant technical specialists.
• Support database-related activities, including monitoring, data validation, backup checks, access-related requirements, routine maintenance, and technical documentation under the guidance of experienced team members.
• Assist with network and infrastructure activities relating to servers, operating systems, connectivity, wireless services, virtualisation, system performance, and configuration documentation.
• Support business applications and software solutions through requirements gathering, testing, issue investigation, implementation activities, user support, and preparation of relevant technical documentation.
• Participate in application architecture and integration activities by supporting the documentation of applications, system dependencies, APIs, interfaces, data flows, integration points, and technology standards.
• Support DevOps, automation, and software delivery activities, including source control, testing, deployment, release processes, CI/CD, containerisation, and basic automation using approved tools and practices.
• Support cloud and platform activities, including service monitoring, access requirements, configuration, testing, utilisation monitoring, migration activities, and documentation across approved cloud and hybrid environments.
• Apply cybersecurity and information-security requirements in assigned activities and support security monitoring, access reviews, vulnerability-related activities, risk assessments, compliance requirements, and reporting of identified security issues.
• Participate in IT projects, system implementations, upgrades, migrations, and digital initiatives by supporting assigned activities, documentation, testing, action tracking, and coordination with relevant teams and stakeholders.
• Support IT governance, risk, and compliance activities through the maintenance of policies, procedures, standards, technology records, audit evidence, risk information, and other required documentation.
• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Software Engineering, Information Systems, Cybersecurity, or related fields.
• Fresh graduate or up to 1 year of relevant experience, including internships, university projects, technical placements, or practical training.
• Basic academic or practical exposure to IT infrastructure, networks, databases, software development, applications, cloud technologies, cybersecurity, or related technology areas.