Event Sales Manager - Luxury Hospitality

The Luxury Collection; Ajman; On-site; AED 40,000 - 65,000; Full time

Job summary

The Luxury Collection in Ajman, United Arab Emirates, is seeking a Front-of-House focused team member to handle guest calls, reservations, and related tasks. You will promote brand experience, support sales efforts, and maintain guest loyalty while upholding Marriott standards.

The role emphasizes high-quality guest service, effective communication, and accuracy in processing requests with a friendly, professional demeanor.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of related work experience requested.
• No supervisory experience required.

Responsibilities

• Resolve guest calls, requests, or problems by coordinating with the appropriate departments.
• Use sales techniques to maximize revenue and guest loyalty through up-selling.
• Process reservations, changes, and cancellations by phone, fax, or mail.
• Enter rewards information and maintain accurate guest records.

Skills

Guest service

Sales skills

Communication

Upselling

Education

High school diploma or GED

Job description

The Luxury Collection in Ajman, United Arab Emirates, is seeking a Front-of-House focused team member to handle guest calls, reservations, and related tasks. You will promote brand experience, support sales efforts, and maintain guest loyalty while upholding Marriott standards.

The role emphasizes high-quality guest service, effective communication, and accuracy in processing requests with a friendly, professional demeanor.