We are seeking an experienced, creative, and highly organised Event Manager / Festival Operations Manager to plan, coordinate, and oversee events, festivals, exhibitions, and large-scale entertainment activities. The role is responsible for managing the entire event lifecycle, from concept development and planning to on-site execution and post-event evaluation. The successful candidate will ensure smooth event operations, effective resource management, excellent audience experiences, and successful delivery within approved budgets and timelines.
Key Responsibilities
- Plan, develop, and manage events, festivals, exhibitions, concerts, and promotional activities.
- Develop event concepts, operational plans, schedules, budgets, and execution strategies.
- Coordinate venues, suppliers, contractors, performers, sponsors, vendors, and other stakeholders.
- Oversee event setup, logistics, production, staging, lighting, sound, and technical arrangements.
- Manage event operations, manpower allocation, registration, crowd management, and visitor services.
- Supervise event staff, volunteers, contractors, and operational teams.
- Monitor event budgets, procurement, expenses, and resource allocation.
- Coordinate marketing, promotions, sponsorships, and public relations activities.
- Ensure appropriate crowd safety, emergency response, security, and risk management arrangements.
- Monitor event progress and resolve operational issues during event execution.
- Maintain effective communication with clients, partners, authorities, and service providers.
- Conduct post-event evaluations and prepare performance reports and improvement recommendations.
- Identify opportunities to improve event quality, audience engagement, operational efficiency, and profitability.
Requirements
- Diploma or Bachelor's degree in Event Management, Hospitality Management, Marketing, Business Administration, or a related field.
- Proven experience in event management, festival operations, entertainment, or large-scale event coordination.
- Strong knowledge of event planning, production, logistics, budgeting, and on-site operations.
- Experience managing vendors, contractors, sponsors, performers, and multiple stakeholders.
- Excellent project management, organisational, and problem-solving skills.
- Strong leadership, communication, negotiation, and interpersonal abilities.
- Ability to manage multiple projects, tight deadlines, and operational challenges.
- Good understanding of crowd management, event safety, emergency planning, and risk assessment.
- Proficient in Microsoft Office and relevant event planning or project management tools.
- Flexible to work evenings, weekends, public holidays, and extended hours during event periods.
- Creative mindset with a strong commitment to event quality, audience satisfaction, and operational excellence.