Event Booking & Guest Services Specialist

Four Points by Sheraton; Dubai; On-site; AED 36,000 - 70,000; Full time

Job summary

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a non-management role within Sales & Marketing. The position handles guest calls, reservations, up-selling, and processing Marriott Rewards points while supporting the Sales & Marketing function.

Candidates should have a high school diploma or GED and at least 2 years of related experience; no supervisory experience is required. The role emphasizes professional communication, confidentiality, and teamwork.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Resolve guest calls, requests or problems; use sales techniques to maximize revenue while maintaining guest loyalty.
• Assist management in training and motivating employees; uphold company policies, confidentiality, and professional appearance.

Education

High school diploma or G.E.D. equivalent

Job description

Four Points by Sheraton on Sheikh Zayed Road in Dubai is seeking a non-management role within Sales & Marketing. The position handles guest calls, reservations, up-selling, and processing Marriott Rewards points while supporting the Sales & Marketing function.

Candidates should have a high school diploma or GED and at least 2 years of related experience; no supervisory experience is required. The role emphasizes professional communication, confidentiality, and teamwork.