Entry-Level File Clerk

Client of Pulse Media NL; Sharjah; Remote; AED 33,000 - 58,000; Full time

Job summary

Client of Pulse Media NL is seeking a detail-oriented Records Administrator to support digital filing, document processing, data entry and records management. The role emphasizes accuracy, organization and adherence to filing procedures in a remote environment.

Ideal candidates possess basic computer skills, strong communication, and the ability to work independently with familiarity of cloud storage and document-management systems.

Qualifications

• High attention to detail and accuracy in data handling.
• Ability to follow written instructions and established procedures.
• Comfort with remote work and online collaboration tools.
• Basic computer skills and typing proficiency.
• Experience with document-management and cloud storage systems is a plus.

Responsibilities

• Digital Filing & Records Organization: organize electronic files and labels.
• Document Processing & Management: review, convert and archive documents.
• Data Entry & Record Updates: enter and verify data in databases.
• File Retrieval & Information Requests: locate and provide documents securely.
• Records Maintenance & Archiving: update archive indices and retention logs.
• Quality Control & Accuracy: check naming, labeling and consistency.
• Administrative & Clerical Support: prepare spreadsheets and reports.
• Task Management & Productivity: track progress and deadlines.
• Remote Team Collaboration: communicate via email, chat and video calls.

Skills

Digital filing

Document organization

Administrative support

Clerical support

Excel

Google Sheets

Google Drive

OneDrive

SharePoint

Data entry

Records maintenance

Remote communication

Attention to detail

Time management

Written communication

Confidentiality

Independent work

Education

High school diploma

GED or equivalent

Tools

Microsoft Excel

Google Sheets

Microsoft Office

Google Workspace

Google Drive

OneDrive

SharePoint

Document-management systems

Job description

Key Responsibilities

• Digital Filing & Records Organization: Organize and maintain electronic files, folders and company records. Categorize documents according to established filing procedures. Apply consistent file names, labels and classification systems. Upload, download and store approved documents in designated systems. Maintain organized digital folders and shared drives. Identify misplaced, duplicate, outdated or incorrectly labeled files. Assist with routine filing-system maintenance. Ensure authorized team members can locate records efficiently.
• Document Processing & Management: Receive and process electronic documents and forms. Review documents for completeness, accuracy and proper formatting. Convert and organize documents into approved digital formats. Rename, sort, categorize and archive files according to instructions. Maintain document-processing logs and tracking records. Identify missing pages, incomplete forms or unclear information. Route documents to appropriate team members for review. Follow established document-handling and storage procedures.
• Data Entry & Record Updates: Enter and update information in company databases and spreadsheets. Maintain accurate file indexes, document registers and records trackers. Verify information against approved source documents. Correct routine errors when authorized. Identify duplicate, outdated or inconsistent records. Maintain accurate logs of completed updates. Follow company standards for data accuracy and recordkeeping.
• File Retrieval & Information Requests: Locate and retrieve authorized electronic documents when requested. Assist team members with routine records and information requests. Search databases, shared folders and document-management systems. Verify file details before providing access or sharing information. Maintain records of document retrieval and distribution when required, escalating requests involving restricted or unavailable information. Protect confidential business and customer records.
• Records Maintenance & Archiving: Review existing digital records for accuracy and organization. Identify files requiring updates, reclassification or archiving. Move completed documents into approved archive locations. Assist with maintaining current and historical record collections. Follow established document retention and disposal policies. Report missing, damaged or inaccessible digital files. Maintain accurate archive indexes and tracking documents. Support routine records-management reviews.
• Quality Control & Accuracy: Check file names, labels, categories and document details. Review digital records for completeness and consistency. Identify duplicate documents and filing errors. Compare information with approved source records. Correct routine filing mistakes when authorized. Report unresolved discrepancies to the appropriate team member. Follow established quality-control procedures. Maintain high standards of accuracy and confidentiality.
• Administrative & Clerical Support: Assist with routine administrative and clerical assignments. Prepare and update spreadsheets, forms, lists and reports. Organize shared digital resources and administrative documents. Maintain task trackers and processing logs. Support internal document requests and administrative workflows. Assist with email correspondence when assigned. Coordinate routine information updates with colleagues. Complete additional administrative tasks as required.
• Task Management & Productivity: Organize and prioritize assigned filing and document-processing tasks. Track completed, pending and outstanding assignments. Maintain accurate progress notes and processing records. Meet established deadlines and quality expectations. Request clarification when filing instructions are incomplete. Report technical issues or document-access problems promptly. Follow established procedures for task completion and escalation.
• Remote Team Collaboration: Communicate professionally through email, chat and virtual meetings. Coordinate filing and records requests with supervisors and colleagues. Provide updates regarding assigned tasks and completed work. Participate in virtual onboarding, training and coaching. Follow company remote-work policies and information-security procedures. Maintain dependable communication during scheduled working hours. Work independently while meeting deadlines and quality standards.

Preferred Qualifications

• Previous professional experience is not required.
• Familiarity with any of the following may be helpful: Digital filing and document organization; Administrative or clerical support; Microsoft Excel or Google Sheets; Microsoft Office or Google Workspace; Google Drive; OneDrive or SharePoint; Document-management systems; Data entry and records maintenance; PDF documents and electronic forms; Database and information retrieval; Remote communication and collaboration tools.
• Relevant experience gained through education, internships, volunteer work, academic projects, freelance assignments or personal computer-based activities may also be considered.
• High school diploma, GED, or equivalent.
• Basic computer and typing proficiency.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Basic knowledge of email, spreadsheets, and digital documents.
• Ability to organize files and information systematically.
• Ability to follow written instructions and established procedures.
• Good written communication skills.
• Ability to perform repetitive tasks consistently.
• Basic problem-solving abilities.
• Ability to manage multiple routine assignments.
• Willingness to learn document-management software and filing systems.
• Ability to work independently in a remote environment.
• Dependable and professional work habits.
• Ability to maintain confidentiality.
• Reliable internet connection and suitable remote workspace.