Entry-Level File Clerk (Remote)

PULSE (MENA); Ajman; Remote; AED 33,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Competitive compensation

Onboarding & training

Flexible scheduling

Paid time off

Benefits where applicable

Professional development

Career advancement

Company equipment

Remote team support

Job summary

PULSE (MENA) is seeking an entry-level File Clerk to join our remote administrative and records team. You will organize, maintain, and manage electronic files and business records, perform data entry, and assist with document processing and filing.

The ideal candidate is detail-oriented, reliable, and capable of working independently from home. We provide comprehensive onboarding, training, and ongoing guidance; no prior experience required, making it suitable for recent graduates or career

Qualifications

• High school diploma or GED.
• Basic computer and typing proficiency.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Basic knowledge of email, spreadsheets, and digital documents.
• Ability to follow written instructions and established procedures.
• Good written communication skills.
• Ability to perform repetitive tasks consistently.
• Basic problem-solving abilities.
• Ability to manage multiple routine assignments.
• Willingness to learn document-management software and filing systems.
• Ability to work independently in a remote environment.
• Dependable and professional work habits.
• Confidentiality.
• Reliable internet connection and suitable remote workspace.

Responsibilities

• Organize and maintain electronic files, folders, and company records.
• Categorize documents according to established filing procedures.
• Apply consistent file names, labels, and classification systems.
• Upload, download, and store approved documents in designated systems.
• Maintain organized digital folders and shared drives.
• Identify misplaced, duplicate, outdated, or incorrectly labeled files.
• Assist with routine filing-system maintenance.
• Ensure authorized team members can locate records efficiently.
• Receive and process electronic documents and forms.
• Review documents for completeness, accuracy, and proper formatting.
• Convert and organize documents into approved digital formats.
• Rename, sort, categorize, and archive files according to instructions.
• Maintain document-processing logs and tracking records.
• Identify missing pages, incomplete forms, or unclear information.
• Route documents to appropriate team members for review.
• Follow established document-handling and storage procedures.
• Enter and update information in company databases and spreadsheets.
• Maintain accurate file indexes, document registers, and records trackers.
• Verify information against approved source documents.
• Correct routine errors when authorized.
• Identify duplicate, outdated, or inconsistent records.
• Maintain accurate logs of completed updates.
• Follow company standards for data accuracy and recordkeeping.
• Locate and retrieve authorized electronic documents when requested.
• Assist team members with routine records and information requests.
• Search databases, shared folders, and document-management systems.
• Verify file details before providing access or sharing information.
• Maintain records of document retrieval and distribution when required.
• Escalate requests involving restricted or unavailable information.
• Protect confidential business and customer records.
• Review existing digital records for accuracy and organization.
• Identify files requiring updates, reclassification, or archiving.
• Move completed documents into approved archive locations.
• Assist with maintaining current and historical record collections.
• Follow established document retention and disposal policies.
• Report missing, damaged, or inaccessible digital files.
• Maintain accurate archive indexes and tracking documents.
• Support routine records-management reviews.
• Check file names, labels, categories, and document details.
• Review digital records for completeness and consistency.
• Identify duplicate documents and filing errors.
• Compare information with approved source records.
• Correct routine filing mistakes when authorized.
• Report unresolved discrepancies to the appropriate team member.
• Follow established quality-control procedures.
• Maintain high standards of accuracy and confidentiality.
• Assist with routine administrative and clerical assignments.
• Prepare and update spreadsheets, forms, lists, and reports.
• Organize shared digital resources and administrative documents.
• Maintain task trackers and processing logs.
• Support internal document requests and administrative workflows.
• Assist with email correspondence when assigned.
• Coordinate routine information updates with colleagues.
• Complete additional administrative tasks as required.
• Organize and prioritize assigned filing and document-processing tasks.
• Track completed, pending, and outstanding assignments.
• Maintain accurate progress notes and processing records.
• Meet established deadlines and quality expectations.
• Request clarification when filing instructions are incomplete.
• Report technical issues or document-access problems promptly.
• Follow established procedures for task completion and escalation.
• Communicate professionally through email, chat, and virtual meetings.
• Coordinate filing and records requests with supervisors and colleagues.
• Provide updates regarding assigned tasks and completed work.
• Participate in virtual onboarding, training, and coaching.
• Follow company remote-work policies and information-security procedures.
• Maintain dependable communication during scheduled working hours.
• Work independently while meeting deadlines and quality standards.

Skills

Attention to detail

Data entry

File organization

Independent remote work

Time management

Education

High school diploma or GED

Tools

Microsoft Excel

Google Sheets

Email

Document-management software

Job description

Follow established quality-control procedures.

Position Overview

We are seeking a reliable, organized, and detail-oriented Entry-Level File Clerk to join our remote administrative and records management team.

This position focuses on organizing, maintaining, updating, and managing electronic files and business records. The successful candidate will assist with document processing, digital filing, data entry, records verification, file retrieval, and routine administrative support.

The ideal candidate is comfortable using computers, follows instructions carefully, maintains accurate records, and enjoys keeping information organized and accessible.

Previous professional experience is not required. Comprehensive onboarding, training, and ongoing guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote administrative opportunity are encouraged to apply.

Key Responsibilities

Digital Filing & Records Organization

• Organize and maintain electronic files, folders, and company records.
• Categorize documents according to established filing procedures.
• Apply consistent file names, labels, and classification systems.
• Upload, download, and store approved documents in designated systems.
• Maintain organized digital folders and shared drives.
• Identify misplaced, duplicate, outdated, or incorrectly labeled files.
• Assist with routine filing-system maintenance.
• Ensure authorized team members can locate records efficiently.

Document Processing & Management

• Receive and process electronic documents and forms.
• Review documents for completeness, accuracy, and proper formatting.
• Convert and organize documents into approved digital formats.
• Rename, sort, categorize, and archive files according to instructions.
• Maintain document-processing logs and tracking records.
• Identify missing pages, incomplete forms, or unclear information.
• Route documents to appropriate team members for review.
• Follow established document-handling and storage procedures.

Data Entry & Record Updates

• Enter and update information in company databases and spreadsheets.
• Maintain accurate file indexes, document registers, and records trackers.
• Verify information against approved source documents.
• Correct routine errors when authorized.
• Identify duplicate, outdated, or inconsistent records.
• Maintain accurate logs of completed updates.
• Follow company standards for data accuracy and recordkeeping.

File Retrieval & Information Requests

• Locate and retrieve authorized electronic documents when requested.
• Assist team members with routine records and information requests.
• Search databases, shared folders, and document-management systems.
• Verify file details before providing access or sharing information.
• Maintain records of document retrieval and distribution when required.
• Escalate requests involving restricted or unavailable information.
• Protect confidential business and customer records.

Records Maintenance & Archiving

• Review existing digital records for accuracy and organization.
• Identify files requiring updates, reclassification, or archiving.
• Move completed documents into approved archive locations.
• Assist with maintaining current and historical record collections.
• Follow established document retention and disposal policies.
• Report missing, damaged, or inaccessible digital files.
• Maintain accurate archive indexes and tracking documents.
• Support routine records-management reviews.

Quality Control & Accuracy

• Check file names, labels, categories, and document details.
• Review digital records for completeness and consistency.
• Identify duplicate documents and filing errors.
• Compare information with approved source records.
• Correct routine filing mistakes when authorized.
• Report unresolved discrepancies to the appropriate team member.
• Follow established quality-control procedures.
• Maintain high standards of accuracy and confidentiality.

Administrative & Clerical Support

• Assist with routine administrative and clerical assignments.
• Prepare and update spreadsheets, forms, lists, and reports.
• Organize shared digital resources and administrative documents.
• Maintain task trackers and processing logs.
• Support internal document requests and administrative workflows.
• Assist with email correspondence when assigned.
• Coordinate routine information updates with colleagues.
• Complete additional administrative tasks as required.

Task Management & Productivity

• Organize and prioritize assigned filing and document-processing tasks.
• Track completed, pending, and outstanding assignments.
• Maintain accurate progress notes and processing records.
• Meet established deadlines and quality expectations.
• Request clarification when filing instructions are incomplete.
• Report technical issues or document-access problems promptly.
• Follow established procedures for task completion and escalation.

Remote Team Collaboration

• Communicate professionally through email, chat, and virtual meetings.
• Coordinate filing and records requests with supervisors and colleagues.
• Provide updates regarding assigned tasks and completed work.
• Participate in virtual onboarding, training, and coaching.
• Follow company remote-work policies and information-security procedures.
• Maintain dependable communication during scheduled working hours.
• Work independently while meeting deadlines and quality standards.

Required Qualifications

• High school diploma, GED, or equivalent.
• Basic computer and typing proficiency.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Basic knowledge of email, spreadsheets, and digital documents.
• Ability to organize files and information systematically.
• Ability to follow written instructions and established procedures.
• Good written communication skills.
• Ability to perform repetitive tasks consistently.
• Basic problem-solving abilities.
• Ability to manage multiple routine assignments.
• Willingness to learn document-management software and filing systems.
• Ability to work independently in a remote environment.
• Dependable and professional work habits.
• Ability to maintain confidentiality.
• Reliable internet connection and suitable remote workspace.

Preferred Qualifications

Previous professional experience is not required.

Familiarity with any of the following may be helpful:

• Digital filing and document organization.
• Administrative or clerical support.
• Microsoft Excel or Google Sheets.
• Microsoft Office or Google Workspace.
• Google Drive, OneDrive, or SharePoint.
• Document-management systems.
• Data entry and records maintenance.
• PDF documents and electronic forms.
• Database and information retrieval.
• Remote communication and collaboration tools.

Relevant experience gained through education, internships, volunteer work, academic projects, freelance assignments, or personal computer-based activities may also be considered.

Skills & Competencies

Successful Candidates Should Demonstrate

• Digital file organization.
• Document processing and recordkeeping.
• Strong attention to detail.
• Accurate data entry.
• Computer and typing proficiency.
• Basic spreadsheet skills.
• File classification and retrieval.
• Administrative organization.
• Time management and task prioritization.
• Ability to follow established procedures.
• Written communication skills.
• Dependability and professionalism.
• Confidential information handling.
• Independent remote working abilities.
• Adaptability and willingness to learn.

What We Offer

• Fully remote work environment.
• Competitive entry-level compensation.
• Paid onboarding and training.
• Full-time or part-time opportunities where available.
• Flexible scheduling for qualifying positions.
• Paid time off and company holidays.
• Health, dental, and vision benefits where applicable.
• Professional development opportunities.
• Ongoing coaching and performance feedback.
• Opportunities for career advancement.
• Company-provided equipment where applicable.
• Supportive and collaborative remote team environment.

Ideal Candidate

You may be a strong fit for this position if you enjoy organizing documents, maintaining accurate records, managing digital folders, and supporting administrative activities.

You are dependable, detail-oriented, and comfortable performing computer-based tasks that require consistency and accuracy. You follow instructions carefully, manage your time effectively, and take pride in maintaining well-organized information.

You are comfortable working independently while communicating professionally with your team.

No previous professional filing or administrative experience is necessary. Reliability, organization, accuracy, computer proficiency, and willingness to learn are highly valued.

This position can provide a foundation for a career in records management, document control, office administration, data entry, administrative support, or information management.

Equal Opportunity Statement

We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.