Entry-Level File Clerk

Client of Pulse Media NL; Ajman; Remote; AED 28,000 - 50,000; Full time

Job summary

Our remote administrative and records management team seeks an entry-level File Clerk to help organize, update, and manage electronic files and business records. The role supports document processing, digital filing, data entry, and routine admin tasks with comprehensive onboarding and ongoing guidance.

No prior professional experience is required; training will be provided to ensure accuracy, confidentiality, and accessible record-keeping across systems.

Qualifications

• High school diploma or equivalent, basic computer and typing proficiency.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.

Responsibilities

• Organize and maintain electronic files and company records.
• Categorize documents according to established filing procedures.
• Apply consistent file names labels and classification systems.
• Upload, download and store approved documents in designated systems.
• Maintain organized digital folders and shared drives.

Skills

Reliability

Organization

Attention to detail

Following instructions

Data entry

Digital filing

Education

High school diploma or equivalent

Tools

Document-management software

Job description

We are seeking a reliable, organized, and detail-oriented Entry-Level File Clerk to join our remote administrative and records management team. This position focuses on organizing, maintaining, updating, and managing electronic files and business records. The successful candidate will assist with document processing, digital filing, data entry, records verification, file retrieval, and routine administrative support. The ideal candidate is comfortable using computers, follows instructions carefully, maintains accurate records, and enjoys keeping information organized and accessible. Previous professional experience is not required. Comprehensive onboarding, training, and ongoing guidance will be provided.

Key Responsibilities

Digital Filing amp Records Organization

• Organize and maintain electronic files folders and company records
• Categorize documents according to established filing procedures
• Apply consistent file names labels and classification systems
• Upload download and store approved documents in designated systems
• Maintain organized digital folders and shared drives
• Identify misplaced duplicate outdated or incorrectly labeled files
• Assist with routine filing-system maintenance
• Ensure authorized team members can locate records efficiently

Document Processing amp Management

• Receive and process electronic documents and forms
• Review documents for completeness accuracy and proper formatting
• Convert and organize documents into approved digital formats
• Rename sort categorize and archive files according to instructions
• Maintain document-processing logs and tracking records
• Identify missing pages incomplete forms or unclear information
• Route documents to appropriate team members for review
• Follow established document-handling and storage procedures

Data Entry amp Record Updates

• Enter and update information in company databases and spreadsheets
• Maintain accurate file indexes document registers and records trackers
• Verify information against approved source documents
• Correct routine errors when authorized
• Identify duplicate outdated or inconsistent records
• Maintain accurate logs of completed updates
• Follow company standards for data accuracy and recordkeeping

File Retrieval amp Information Requests

• Locate and retrieve authorized electronic documents when requested
• Assist team members with routine records and information requests
• Search databases shared folders and document-management systems
• Verify file details before providing access or sharing information
• Maintain records of document retrieval and distribution when required
• Escalate requests involving restricted or unavailable information
• Protect confidential business and customer records

Records Maintenance amp Archiving

• Review existing digital records for accuracy and organization
• Identify files requiring updates reclassification or archiving
• Move completed documents into approved archive locations
• Assist with maintaining current and historical record collections
• Follow established document retention and disposal policies
• Report missing damaged or inaccessible digital files
• Maintain accurate archive indexes and tracking documents
• Support routine records-management reviews

Quality Control amp Accuracy

• Check file names labels categories and document details
• Review digital records for completeness and consistency
• Identify duplicate documents and filing errors
• Compare information with approved source records
• Correct routine filing mistakes when authorized
• Report unresolved discrepancies to the appropriate team member
• Follow established quality-control procedures
• Maintain high standards of accuracy and confidentiality

Administrative amp Clerical Support

• Assist with routine administrative and clerical assignments
• Prepare and update spreadsheets forms lists and reports
• Organize shared digital resources and administrative documents
• Maintain task trackers and processing logs
• Support internal document requests and administrative workflows
• Assist with email correspondence when assigned
• Coordinate routine information updates with colleagues
• Complete additional administrative tasks as required

Task Management amp Productivity

• Organize and prioritize assigned filing and document-processing tasks
• Track completed pending and outstanding assignments
• Maintain accurate progress notes and processing records
• Meet established deadlines and quality expectations
• Request clarification when filing instructions are incomplete
• Report technical issues or document-access problems promptly
• Follow established procedures for task completion and escalation

Remote Team Collaboration

• Communicate professionally through email chat and virtual meetings
• Coordinate filing and records requests with supervisors and colleagues
• Provide updates regarding assigned tasks and completed work
• Participate in virtual onboarding training and coaching
• Follow company remote-work policies and information-security procedures
• Maintain dependable communication during scheduled working hours
• Work independently while meeting deadlines and quality standards

Requirements

• High school diploma, GED, or equivalent.Basic computer and typing proficiency.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Basic knowledge of email, spreadsheets, and digital documents.
• Ability to organize files and information systematically.
• Ability to follow written instructions and established procedures.
• Good written communication skills.
• Ability to perform repetitive tasks consistently.
• Basic problem-solving abilities.
• Ability to manage multiple routine assignments.
• Willingness to learn document-management software and filing systems.
• Ability to work independently in a remote environment.
• Dependable and professional work habits.
• Ability to maintain confidentiality.
• Reliable internet connection and suitable remote workspace.