Entry-Level Bilingual UAE Customer Support Associate

Intelligent Solutions; Dubai; On-site; AED 39,000 - 67,000; Full time

Job summary

Intelligent Solutions in Dubai is seeking motivated UAE Nationals for entry-level Customer Support roles. You will handle inquiries via phone or email and help customers achieve a smooth experience in a professional environment.

Join immediately and grow your career in a corporate setting, with training provided to develop strong communication in Arabic and English and to excel in a fast-paced service operation.

Qualifications

• Must be UAE National with Family Book.
• High School or Diploma qualification.
• 12 years of experience in customer service operations or administration (preferred).

Responsibilities

• Handle customer inquiries via phone, email, or other channels promptly and professionally.
• Provide accurate information and resolve basic service-related issues.
• Maintain and update customer records and documentation.
• Coordinate with internal teams to ensure timely follow-ups and issue resolution.
• Support service processes while adhering to company policies and standards.
• Ensure high customer satisfaction through clear communication and problem-solving.
• Manage multiple tasks while maintaining strong attention to detail.
• Adapt to evolving customer service procedures and workflows.

Skills

Arabic-English communication

Education

High School or Diploma

Job description

Intelligent Solutions in Dubai is seeking motivated UAE Nationals for entry-level Customer Support roles. You will handle inquiries via phone or email and help customers achieve a smooth experience in a professional environment.

Join immediately and grow your career in a corporate setting, with training provided to develop strong communication in Arabic and English and to excel in a fast-paced service operation.