Entrance Manager & Guest Experience Lead

Terra Solis; Dubai; On-site; AED 66,960 - 111,600; Full time

Job summary

Terra Solis in Dubai is seeking a Guest Entry Manager to oversee entry points and ensure authorized access for guests. The ideal candidate will have experience in security or hospitality, particularly in nightlife.

Your responsibilities will include supervising staff, providing excellent customer service, and ensuring compliance with local laws. Strong communication and supervisory skills are essential. Join us to create a safe and welcoming atmosphere for all visitors.

Qualifications

• Previous experience in security or hospitality, particularly in a nightlife environment.
• Ability to manage and motivate a team.
• Understanding of local laws and regulations regarding nightlife venues.

Responsibilities

• Supervise entry and exit points to ensure authorized access.
• Oversee door staff and train new hires on procedures.
• Maintain safety and handle conflicts at the entrance.
• Provide customer service and address guest inquiries.
• Ensure compliance with legal regulations and report incidents.

Skills

Strong supervisory skills

Excellent verbal communication

Conflict-resolution skills

Ability to handle physically demanding situations

Job description

Terra Solis in Dubai is seeking a Guest Entry Manager to oversee entry points and ensure authorized access for guests. The ideal candidate will have experience in security or hospitality, particularly in nightlife.

Your responsibilities will include supervising staff, providing excellent customer service, and ensuring compliance with local laws. Strong communication and supervisory skills are essential. Join us to create a safe and welcoming atmosphere for all visitors.