Employee Experience Manager

Al Tamimi & Company; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Al Tamimi & Company seeks an Employee Experience Manager to lead HR operations and the entire employee lifecycle, from onboarding through offboarding, ensuring efficient, compliant processes and a service-focused culture.

The role partners with HR colleagues and business stakeholders to drive process improvements, maintain records in Oracle HR, and enhance engagement across the Dubai office.

Qualifications

• Bachelor's degree in HR or related field
• 5–10 years HR experience with focus on HR Operations and onboarding
• Arabic language skills preferred but not essential
• Experience in structured/high-volume onboarding or HR operations
• Experience in law firm or professional services environment preferred
• Knowledge of UAE/GCC labour laws and regulations
• CIPD or equivalent HR certification advantageous
• Strong customer service and stakeholder management skills
• Excellent organisational, planning and coordination abilities
• Strong communication and interpersonal skills
• High attention to detail with a compliance mindset
• Ability to manage multiple priorities and collaborate across teams
• Experience managing and developing teams

Responsibilities

• Lead and manage employee lifecycle processes from onboarding to offboarding
• Oversee end-to-end onboarding processes from offer to integration
• Coordinate with HR, IT, Finance, Administration and stakeholders to complete requirements
• Manage pre-boarding activities—contracts, documentation, background checks, visa processing, communications
• Ensure system access, equipment and workspace arrangements before start dates
• Deliver engaging onboarding sessions and orientation activities
• Provide guidance and support across the employee lifecycle
• Align onboarding plans with Hiring Managers and business leaders
• Partner with HR Business Partners to maintain high-quality experience
• Ensure compliance with local labour laws and internal policies
• Maintain accurate employee records in HR systems
• Support audits related to employee documentation and HR processes
• Continuously review and enhance HR processes for efficiency and satisfaction
• Identify best practices and innovative solutions to strengthen experience
• Support employee engagement initiatives and foster inclusive culture

Skills

HR Operations

Employee Experience

Onboarding

Lifecycle Management

Stakeholder Management

Organisational Skills

Communication

Problem Solving

Education

Bachelor's degree in Human Resources or related field

Tools

Oracle HR

Job description

Al Tamimi & Company are seeking a highly engaging and service-oriented Employee Experience Manager to join our HR team.

The ideal candidate will be an experienced HR professional with a strong background in HR Operations, employee experience, and lifecycle management.

This role is responsible for overseeing and continually enhancing the employee experience across the entire employee journey, from onboarding through to offboarding, ensuring HR processes are delivered efficiently, compliantly, and with a strong focus on service excellence.

Working closely with HR colleagues, and business stakeholders across the firm, the Employee Experience Manager will play a key role in delivering operational excellence across HR processes, maintaining compliance with local employment regulations, driving process improvements, and supporting initiatives that foster employee engagement and a positive workplace culture.

Requirements

• Bachelor's degree in Human Resources or a related field
• 5-10 years of HR experience, with a strong focus on HR Operations, employee experience, onboarding, or lifecycle management
• Arabic language skills are preferred but not essential
• Experience managing onboarding or HR operations within a structured or high-volume environment
• Previous experience within a law firm or professional services environment is preferred
• Knowledge of UAE/GCC labour laws and employment regulations
• CIPD or equivalent HR certification is advantageous
• Experience using Oracle HR systems would be beneficial
• Strong customer service and stakeholder management skills
• Excellent organisational, planning, and coordination abilities
• Strong communication and interpersonal skills
• High attention to detail with a strong compliance mindset
• Ability to manage multiple priorities and work collaboratively across teams
• Strong problem-solving and process improvement capabilities
• Experience managing and developing teams

Duties & Responsibilities

• Lead and manage employee lifecycle processes, ensuring a seamless and consistent employee experience from onboarding through to offboarding
• Oversee end-to-end onboarding processes, from offer acceptance to successful integration into the firm
• Coordinate with HR, IT, Finance, Administration, and other stakeholders to ensure all employee-related requirements are completed in a timely manner
• Manage pre-boarding activities, including contracts, documentation, background checks, visa processing, and employee communications
• Ensure all system access, equipment, and workspace arrangements are completed prior to employee start dates
• Deliver engaging onboarding sessions, induction programmes, and orientation activities
• Act as a trusted point of contact for employees, providing guidance and support throughout key stages of the employee lifecycle
• Work closely with Hiring Managers and business leaders to align onboarding plans and employee experience initiatives
• Partner with HR Business Partners and wider HR teams to ensure a consistent and high-quality employee experience across the firm
• Ensure compliance with local labour laws, company policies, and internal governance requirements
• Maintain accurate employee records and data integrity within HR systems
• Support internal and external audits relating to employee documentation and HR processes
• Continuously review and enhance HR operational processes to improve efficiency, compliance, and employee satisfaction
• Identify and implement best practices and innovative solutions to strengthen the employee experience
• Support employee engagement initiatives and contribute to fostering a positive and inclusive workplace culture

Diversity Equity & Inclusion

Essential to our success as a Professional Organisation is our ability to attract and retain the best talent from a diverse range of backgrounds. We are committed to a work environment where everyone can reach their potential, and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved.

Al Tamimi & Company is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.

Please note that due to the high number of applications received on job postings, only shortlisted candidates will be contacted.

Applications submitted via recruitment agencies will not be considered.