Eligibility Associate Analyst Healthcare

Cigna; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Cigna Healthcare in the Middle East is seeking a Compliance Support specialist to assist with client compliance, data entry, and issue resolution. The role involves applying local laws, coordinating with internal teams, and maintaining accurate records.

You'll monitor reports, validate enrollment data, and generate basic statistics while collaborating with sales and operations to ensure compliant benefits across the region.

Qualifications

• Experience in medical insurance, compliance, or operations.
• Proficiency in MS Office and data analysis.
• Strong interpersonal and leadership skills.

Responsibilities

• Delivers basic compliance collection tasks and supports operations.
• Maintains client compliance for exposure in the Middle East.
• Interacts with internal partners and external clients to ensure accuracy.

Skills

Data entry

Customer service

Compliance

Problem solving

Tools

MS Office

Job description

Job description

Delivers basic technical, administrative, or operative Compliance Collection tasks. Implements and maintains client compliance for exposure in the Middle East. Implements, updates, and maintains compliance throughout the year, ensuring sales force (SFDC) is updated. Interacts with internal partners and/or external clients/vendors. Analyzes data and reconciles for accuracy. Researches and resolves problems. Escalates difficult issues. Strong data entry and customer service skills. General product knowledge. Understands simple instructions and procedures. Performs duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles.

Working knowledge of Middle East Compliance for accessing health insurance benefits in region. Work closely with our internal partners to successfully validate client and member level compliance for new business, renewal, and new exposure. Monitoring fall out reports, ID Card trackers and other resources to successfully enroll members into a compliant plan, where applicable. Generate statistical reports, analyze results, manage internal process and plan and coordinate operational activities to guarantee compliance with local Laws and Regulations. Previous experience in medical insurance, compliance, operations with demonstrated good interpersonal skills, team building and leadership skills, high proficiency in MS office and problem solving aptitude. This is both a challenging and exciting opportunity which requires you to develop detailed understanding of regulation in entire Middle East and international business and work with benefits, compliance, and International sales and client management teams.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support. Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response.